Saved and opened file does not have viewing tools, (e.g. scroll), at bottom of page or timeline

[n.dearden]

I saved a file as normal and when I opened it from the file list the screed does not have either the image manipulation tools at the bottom centre of the screen nor the timeline.

The file was "saved" and not exported so I expected to be able to work from where I left off and saved.

Not experienced this loss of functionality previously. so suggestions to get back would be most welcome. 

[jhackney1972]

Please attach the particular file so the Forum users can see if they get the same result.  If you do not know how to attach your Fusion 360 model follow these easy steps. Open the model in Fusion 360, select the File menu, then Export and save as a F3D or F3Z file to your hard drive. Then use the Attachments section, of a forum post, to attach it.

[n.dearden]

Herewith the f3d file as requested.

Interestingly, when I opened the file from the file list I notes that it was saved as an archive file. No idea why that is as I have never done that and not sute what it does. Could this be the issue and, if so, how can it have happened and how do I recover from it please?

[jhackney1972]

The file opens normally for me with the Timeline and Navigation Bar.  Not sure what you mean "saved as an Archive File".  The only thing I know you can Archive is a Project.  Do you mean the file was saved as a Milestone?

[HughesTooling]

Don't suppose you've toggled any of the view settings? May be even try resetting your layout, not this will also reset toolbars.

[n.dearden]

Thanks for suggestion and here is a screenshot of what I see when I open the file that I sent.

[n.dearden]

Once again I thank you for your kind assistance with this issue and I may have found a solution that I saher with you.

Searching Autodesk I found a reference to similar issue with the data display missing or otherwise not available to use or read and that advised a reboot of the Windows system - that did not work!

I then went into Windows settings and changed the task bar display from hidden to permanent and this got back my view menu so I can now Scan etc., but it seem as though I have lost the timeline for all of my saved files as no timeline shows.

As you were able to fully open the file that I added to this thread I ask if you were  able to see the timeline or just the view options?

[jhackney1972]

The timeline is visible within the file you attached.  If you turn off Capture Design History and you save the file, your timeline for that file will be lost.  Open in file, right click on the top of the Browser and turn your timeline  on.  Also in Preferences make sure Capture Design History is enabled.

[n.dearden]

Dear John,

Thank you for your suggestions.

Firstly opeining my file and checking that Timeline is not turned off is not a problem and preferences has not been changed since installation of Fusion. Worse is that ALL of my designs no longer show the Timeline associated with them when they are opened and just opening the application and the file I sent to the Forum now has stopped showing the View options on the screen again.

I'm unhappy about re-installing the software as I don't want to lose any of my files but I'm now wondering if

there is a software issue? 

[jhackney1972]

You will not lose any files if you reinstall Fusion 360, they are stored in the Cloud under your Autodesk ID. I would take a look at the Fusion 360 Service Utility and first do the minimum option, Reset, then Repair and finally uninstall and reinstall if your do not get success along the way.

[n.dearden]

It ocurred to me that I originally had Fusion on my laptop and could see if that system opened the files. After the laptop software updated the application it did open all of my files complete with timeline and View menu!

So your forum help was very welcome and appreciated and it would seem I need to address the application software to obtain a solution.

As a Hobbyist user of the software I am unable to communicate directly wih support but hope they do manage to see this thread in case there is a software issue that requires addressing. I did download the diagnostics record if they ask for it.

So, Thanks again and allow me to commend the speed with which my issue was addressed.

Neville

[n.dearden]

Well I did my best but without success!

I found the Autocad help page advising how to repair or reinstall Fusion but, in Windows 10, (which is what I use), it opens a message box that does not align with Autocad's instructions, however, I did run repair and that did not cure the issue. Contrary to Autocad instructions there was no option to reinstall so I simply uninstalled the software and then reinstalled it. I can only assume that Uninstalling the application doesn not remove every relevant file on my system or there is a latent software problem.

Regrettably the problem persists and Autocad's failure to allow Hobbyists to contact support means that I have no solution now other than to find another application. How disappointing. 

Thanks again for the help offered.

[HughesTooling]

What happens when you toggle the maximise button? What you show in your picture is a window that's been sized and I wonder if it's too big for your screen. Have you used Fusion with a different monitor at some point and ended up with the bottom of the window off screen? PS. don't attach pictures, just paste them into your messages.

Mark

[HughesTooling]

@Phil.E  Have you seen anything like the picture in post #6? Would display scaling cause problems?

@n.dearden Are your graphics drivers up to date?

[n.dearden · Accepted solution]

Thanks for your continuing help. I have just solved the issue and believe Autocad need to be aware of the reason for the problem Ive been trying to overcome.

As per an earlier posted response I tried several things buit could not resolve the probelm on my desktop but, as described, I could open the files as they should open on my previous laptop.

My desktop has the taskbar at the bottome of the screen and so that I could get a full page in Fusion, this taskbar was set to automatically hide in Windows 10 settings. To make sure this could not be a problem I moved the taskbar to be on the right hand side of my screen. Lo and behold, all my Fusion files work with the timelines and view commands visible!

Windows 10 had carried out an update and I now fel certain that a result is that even when the Taskbar is not visible at the base of my sceen nothing else can be visible either so the base just looks empty as you saw in the screenshot I added to the thread.

So help much appreciated and I hope my findings help othr who, I'm sure, will encounter a similar problem if their Taskbar is set to not visible.

[Phil.E]

If I'm reading this correctly, Fusion was maximized and the bottom portion of the application frame was displayed below the windows task bar, making it appear that Fusion wasn't showing the timeline.

I don't know what might cause this, and it should be fixed by File > View > Reset to default layout.

[HughesTooling]

@Phil.E  It sounds like the task bar was set to auto hide but something was stopping it from hiding. I use auto hide and it works most of the time but occasionally another program is trying to display a warning or another dialog and  trying to grab focus, this stops the taskbar from hiding. This can happen with any program, not isolated to Fusion.

Mark

[n.dearden]

Hi,

Thanks for the suggestion of modifying the View menu within "File" drop down. This has worked as far as the View options, (e.g. Orbit etc), is concerned but the timeline, being at a lower level, is obliterated by the Taskbar.

Having the Taskbar set to automatically hide does overcome this, but, as you state, not all the time.

Importantly, between us we have found a solution to a problem that others may experience for which, "thanks".

[Phil.E]

Perhaps I was not clear. "reset to default layout" is expected to layout the UI elements correctly, without any workarounds or need to change your windows taskbar settings. 

"Reset to default layout" puts all the dialog boxes and screen elements, such as the timeline, into "default" locations. 

By mentioning it, I was hoping you would try this and let me know if it solves the problem.

[n.dearden]

I think my response must be unclear for I did as suggested but the Timeline
still was not visible.
Moving taskbar sorts the problem.