PC HAd BSOD during Fusion update now I can't log in

[WillLyon84]

I was in the middle of updating F360 and my PC had a BSOD. Now When I open fusion it keeps asking me to log in then tells me there is an error. I can't open the program from the start menu, it says it's not found. Likewise I cannot uninstall it. I tried to reinstall it but the installer says it's already installed and there's not repair option. What do I do?

The only way I can even open it is by running the installer and clicking yes when it says it's already installed.

I get "Unable to setup Fusion 360 for your Autodesk Account."

[masa.minohara · Accepted solution]

Hi @WillLyon84,

Thank you for posting and I am sorry to hear about the issue. I suspect that some Fusion related file got corrupted during crash. Could you try manual clean uninstall steps described in this article and then reinstalling Fusion 360 to see if that helps? If you cannot uninstall through the control panel of Windows, please go ahead and start deleting files/folders manually.

Please let me know if you have any questions.

[WillLyon84]

That worked perfectly, thank you!