mac trackpad not working anymore

prettygoodnotbad
Advocate

mac trackpad not working anymore

prettygoodnotbad
Advocate
Advocate

Using macbook pro m1 2020, trackpad, native trackpad enabled.

 

Since a couple of weeks ago my track pad stopped orbiting and panning properly. If I pan or orbit it'll only make tiny (and very "laggy") micro movements rather than correctly respond to my gestures.

 

I'll usually end up dragging around the little orbit icon on the top right out of necessity, but then for some reason the movement on the track pad will end up stuck on free orbit without anyway of untethering. I then have to restart fusion. 

 

This is different than the problem before "native trackpad" feature was released because it doesn't only happen after the screen goes to sleep. The trackpad is essentially continually not working properly.

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bentwookie
Collaborator
Collaborator

I haven't been following the bug too closely lately (I've kinda given up on using my Mac for the moment) but there's been some chatter in the forum about a bug which breaks the trackpad when you go in and out of a drawing. 

 

I believe this is one of the threads about it: https://forums.autodesk.com/t5/fusion-360-support/mac-trackpad-zoom-pan-bug/td-p/6657339

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prettygoodnotbad
Advocate
Advocate

Right ok I will follow this thread, it seems like the conversation has morphed to what my current problem is. The thread looks like a pit of despair but hopefully something comes out of it.. 8 years of people complaining though, I won't hold my breath!

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1Macaddict
Advocate
Advocate

I'll follow the other thread but thought I'd give an update here also.

 

It does appear to be when you open a drawing (I created a new drawing to test it vs opening an existing drawing) and the track pad stops working as expected. All I can do is a two finger zoom, no rotation.

 

I tried to turn off the preview feature for the Mac Trackpad and turn it back on and still the same problem unless I restart Fusion 360.

 

Fusion 360 2.0.14337

MacBook Pro 2021

Apple M1 Max

64 GB Mem

MacBook Pro 16" 2019 2.4GHz 8-Core i9 64GB
MacBook Pro 16" 2021 M1 Max 64GB
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prettygoodnotbad
Advocate
Advocate
you are right, I didn't realise that was what was going since I almost always have a drawing open. I also tested it and saw the same issue
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nkburdick
Enthusiast
Enthusiast

I have the same issue as well.  Trackpad Gestures break after opening a drawing.  They are mostly back after restarting Fusion, but the pan and zoom are very slow.  There used to be the typical Mac Interial pan, which is nice and consistent with my other apps, but that is gone.

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1Macaddict
Advocate
Advocate

I just updated Fusion this morning and all is well for me. I believe the update resolved the issue. Give that a try.

MacBook Pro 16" 2019 2.4GHz 8-Core i9 64GB
MacBook Pro 16" 2021 M1 Max 64GB
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nkburdick
Enthusiast
Enthusiast

Ok, I just updated.  It doesn't break with the drawing, but I don't have inertia on the panning... do you?

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1Macaddict
Advocate
Advocate

I'm sorry, I'm not clear what you are asking. For me, everything seems to work as it did before. Can you help me understand what you are not seeing? Thx much

MacBook Pro 16" 2019 2.4GHz 8-Core i9 64GB
MacBook Pro 16" 2021 M1 Max 64GB
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nkburdick
Enthusiast
Enthusiast

Sure thing.  I have my mac set to inertial scrolling.  When you scroll or pan on pretty much any native Mac App or app that was designed to work with Mac, the pan or scroll comes to a gradual stop instead of just instantly stopping when your finger comes off.  With Fusion 360 now, it's very slow to pan around using my two-finger pan.  It's like I have to push the panning extra far to get a response from the model.  It's referenced in the following forum post:

 

https://forums.autodesk.com/t5/fusion-360-design-validate/panning-with-trackpad-is-slow/td-p/6940279

 

To replicate the behavior, trying panning around a model with the two finger pan, then try clicking the pan hand and drag around... the speed is dramatically different.

 

Does that make sense?  I have attached a screencast as well to help explain.

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1Macaddict
Advocate
Advocate

Well that's interesting 🙂 Thank you for the explanation and screencast. I didn't realize that the option was in the accessibility settings. I checked and mine is turned on. Scrolling on a browser window does what you describe, slowly decelerates when I scroll up or down as it should.

 

In Fusion it also works like that in areas like the Data Panel when I'm scrolling up and down.

 

I don't believe I have ever seen that behavior when I pan, zoom or orbit. I don't see anything different from what I was seeing before after updating this morning.

 

If there is something else you would like me to try, just let me know.

MacBook Pro 16" 2019 2.4GHz 8-Core i9 64GB
MacBook Pro 16" 2021 M1 Max 64GB
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nkburdick
Enthusiast
Enthusiast

Thanks for confirming.  I swear it moved faster before in the model space, but maybe I'm mistaken.  I'll monitor the other thread as well and see if Autodesk has plans to update.  It would be nice to move around the model a bit faster.

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Hamid_M
Participant
Participant

While the bug where opening a drawing my have been fixed according nkburdik and 1Macaddict, the original post was about sleep breaking the trackpad behavior, that seems to still be an issue...

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1Macaddict
Advocate
Advocate

Give this a try hamidJKETL,

 

I am running Ventura 13.0 so this will look a little different on previous versions of the OS. The System Settings looks have changed dramatically in 13.0

 

Go to your System Settings, select Battery, select Options, next to Wake for Network Access select either Always or Only on Power Adapter. I have mine set to Only on Power Adapter but Always should work also.

 

If you need help finding it, let me know.

 

 

 

MacBook Pro 16" 2019 2.4GHz 8-Core i9 64GB
MacBook Pro 16" 2021 M1 Max 64GB
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Hamid_M
Participant
Participant

Wow @1Macaddict that seems to have worked! Thank you!

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We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

May we collect and use your data to tailor your experience?

Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.