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Insert Derive Crash after Insert Derive success

8 REPLIES 8
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Message 1 of 9
Ivan_Nuno
862 Views, 8 Replies

Insert Derive Crash after Insert Derive success

I've been able to repeat this crash almost every time. I will post a screencast when I have a second.

 

Open existing design #1

Insert - Derive - open existing design #2

Choose component from browser of design #2

Insert Derive is complete

 

Insert - Derive - open existing design #3

Choose component from browser of design #3

Hit Ok = Crash

 

I can save in between - let it crash, and then insert derive from design #3 after restarting Fusion and it works. I can reverse the order with the same effect. I can use any component from any design with the same effect. I can try to insert derive into any file with the same effect. 


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Patrick Beseda
Twig Custom Builders
Laguna Smartshop II SUV
Tags (3)
8 REPLIES 8
Message 2 of 9
Ivan_Nuno
in reply to: Ivan_Nuno

To add to the fun - I'm now experiencing some odd behavior.

 

I went back to one of the designs that had components derived into a model I was working on. I changed a user parameter - saved, closed, and went back to the model to update the link.

 

It recognized the change and prompted me to "get latest." I was met with "1 Component is still out of date. Run the Get Latest command again."

 

When I edit that derive feature from the timeline - it is referencing the OTHER model that I had "insert-derived" components from.

 

Screencasts incoming.


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Patrick Beseda
Twig Custom Builders
Laguna Smartshop II SUV
Message 3 of 9
saito.kh
in reply to: Ivan_Nuno

Hi @Ivan_Nuno,

 

Thank you for posing in the community!

 

Sorry to hear that!  I created some files containing some components and tested this; then I was unable to recreate the behavior on my end.

I would like to take a closer look at this, so would you mind sharing the files with me?  If it is fine with you, could you create a public link to the design files and post in this thread?  You might like to send it to me via email (kanehiko.saito@autodesk.com).

** Please make sure to enable the "Allow item to be downloaded" option in the dialog box.

 

Also I would appreciate your creating a Screencast!

If you have any questions, please let me know and I'm happy to help!

 

Thanks.

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
Message 4 of 9
Ivan_Nuno
in reply to: saito.kh

Here is where it happens on the project I was working on. I'll work on getting files exported.

 

 

 


--
Patrick Beseda
Twig Custom Builders
Laguna Smartshop II SUV
Message 5 of 9
saito.kh
in reply to: Ivan_Nuno

Hi @Ivan_Nuno,

 

Thank you for creating the Screencast!

In the video I saw a warning message in the "Cabinet 3"  file - the "Kitchen Drawer" component seems to have an update.  Did you try to run GetLatest before deriving the file?

 

Thanks.

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
Message 6 of 9
Ivan_Nuno
in reply to: saito.kh

Sorry for the delayed response - it's not as predictable of a crash as I thought.

 

After "Get Latest" these files still crashes. With new files, it is hit or miss on the crash - and the order in which things are saved, opened, derived, closed, etc. 


--
Patrick Beseda
Twig Custom Builders
Laguna Smartshop II SUV
Message 7 of 9
saito.kh
in reply to: Ivan_Nuno

Hi @Ivan_Nuno,

 

Thank you for your update!

Sorry to hear that trouble is still persisting.  Can you please share a public link to the design files with me so that I can further investigate this behavior on my end?

You might like to post the link in this thread or send it to me via email (kanehiko.saito@autodesk.com).

 

Please keep me updated!  If you have a question, please let me know.

Thanks.

 

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
Message 8 of 9
Ivan_Nuno
in reply to: saito.kh

Here's a new screencast and links to the files. Let me know if I can provide any more info. Thanks!

 

 

 

Cut File: https://a360.co/2T1XBok

Cabinet 1: https://a360.co/2T1Ws00

Cabinet 2: https://a360.co/2T2713d

 

 


--
Patrick Beseda
Twig Custom Builders
Laguna Smartshop II SUV
Message 9 of 9
saito.kh
in reply to: Ivan_Nuno

Hi @Ivan_Nuno,

 

I am very sorry for the delay in responding! - I was out of office until today.

Thank for your sharing files and creating the new Screencast!  I just downloaded those files.

I will check this on my end and will get back with you once I have something to share!  Thank you for your patience.

 

[Edit]

Again I appreciate your sharing all the information about the issue!

I was able to recreate this on my end.  I've logged a bug with our development team for the further investigation. (internal ID: FUS-45855).  I will update in this thread once I hear back from the team!

I apologize for any inconveniences this may cause you - we appreciate you bringing this to our attention!

 

I also see it works if I would save the file after inserted "Cabinet 1" and then reboot Fusion as you shared in the very first post.

 

Thanks.

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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