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Help! Design won't open!

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Message 1 of 3
JetForMe
92 Views, 2 Replies

Help! Design won't open!

JetForMe
Collaborator
Collaborator

I was working on my design when Fusion got into a very weird state. It was like a sketch was open for editing, but there was no "finish sketch" control, and I couldn't find a way out. I decided to quit Fusion. It prompted to finish uploading settings, then update, which I did.

Now when I try to open the file, it just sits there spinning. I'm able to open other files just fine. But this file is crucially important right now. Please help!

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
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Help! Design won't open!

I was working on my design when Fusion got into a very weird state. It was like a sketch was open for editing, but there was no "finish sketch" control, and I couldn't find a way out. I decided to quit Fusion. It prompted to finish uploading settings, then update, which I did.

Now when I try to open the file, it just sits there spinning. I'm able to open other files just fine. But this file is crucially important right now. Please help!

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
2 REPLIES 2
Message 2 of 3
JetForMe
in reply to: JetForMe

JetForMe
Collaborator
Collaborator
Accepted solution

Quitting and relaunching Fusion (despite having literally just launched it) seems to have solved the issue. It also solved another issue, that the UI for opening past versions of files now shows up.

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
1 Like

Quitting and relaunching Fusion (despite having literally just launched it) seems to have solved the issue. It also solved another issue, that the UI for opening past versions of files now shows up.

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
Message 3 of 3
karina.harper
in reply to: JetForMe

karina.harper
Autodesk Support
Autodesk Support

Hey @JetForMe 

 

Can you collect your diagnostic log files and share them here?

 

Cheers,

Karina

 


Karina Harper

Software QA Engineer, Fusion 360

Fusion 360 Webinars | Contact Support | EDU Support | Support Board Best Practices


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Hey @JetForMe 

 

Can you collect your diagnostic log files and share them here?

 

Cheers,

Karina

 


Karina Harper

Software QA Engineer, Fusion 360

Fusion 360 Webinars | Contact Support | EDU Support | Support Board Best Practices


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