Having trouble registering for a free education/student account

[Anonymous]

When students use Fusion 360 there is an orange button on top indicating trial is expired. I ask them to register.

When they do, the browser has huge graphic icons and doesn't allow them to go through the account registration process.

I see a message at the top left saying recognized from location X. I try to change that, it I'm unable to.

I have tried in Chrome and Edge. Wasn't a problem over the summer. Seems to be some sort of web interface issue.

No idea where to ask for support with this.

Any help appreciated. 

[Anonymous]

When students use Fusion 360 there is an orange button on top indicating trial is expired. I ask them to register.

When they do, the browser has huge graphic icons and doesn't allow them to go through the account registration process.

I see a message at the top left saying recognized from location X. I try to change that, it I'm unable to.

I have tried in Chrome and Edge. Wasn't a problem over the summer. Seems to be some sort of web interface issue.

No idea where to ask for support with this.

Any help appreciated. 

[James.Youmatz]

Hi @Anonymous,

Welcome to the Fusion 360 Community!

Does directly accessing that link via here work, or do you see the same error? If so, can you take a screenshot of what you see? 

Thanks,

[James.Youmatz]

Hi @Anonymous,

Welcome to the Fusion 360 Community!

Does directly accessing that link via here work, or do you see the same error? If so, can you take a screenshot of what you see? 

Thanks,

[Anonymous]

Hi,
I see the same error when clicking the link.

thank you
Mike

[Anonymous]

Hi,
I see the same error when clicking the link.

thank you
Mike

[James.Youmatz]

Hi Mike,

Can you please post a screenshot of what you are seeing. The website loads just fine for me. Is this on a school network/computer? Would be curious if some restriction does not allow the website to load properly. I saw this happen with some anti-virus before.

Thanks,

[James.Youmatz]

Hi Mike,

Can you please post a screenshot of what you are seeing. The website loads just fine for me. Is this on a school network/computer? Would be curious if some restriction does not allow the website to load properly. I saw this happen with some anti-virus before.

Thanks,