Having difficulty establishing a connection

[zoherdhafer]

hello
the software won't go online giving me the following massage
Having difficulty establishing a connection. We'll keep trying.
(or continue working offline)
then i run the network Diagnose tool
it pointed at MCmaster with orange mark
that was 2 month ago
today i reinstalled my windows 11
and tried agene but it is the same

my divice is
aser nitro 5 an 515 - 57
i5
16 gb ram
gtx 1650
i hope you can help me
and thank you

[CGBenner · Accepted solution]

@zoherdhafer 

Welcome to the forum!

Are you sure that your internet connection is stable?  If it is unstable, that could cause this.