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Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous

Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous
Not applicable

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19030 N/A Build 19030

 

Attempt to start program, it will freeze and never get to the splash screen. I'm available to grab whatever info you need from the process, since it doesn't die. It's just hanging.

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Replies (223)

quentin
Enthusiast
Enthusiast

i am also having this problem and i had to roll back version of windows.

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Anonymous
Not applicable

Same here. I've taken a look at the logs, and there are some strange "file not found" errors for files that are clearly there. 

Things I've tried:
- uninstall then running the clean uninstaller tool, then re-installing (note, after the installer finishes it's work, the subsequent launch of fusion360 so you can sign in never happens... although there is a background process for both f360 and the launcher that stay in the background without crashing basically forever.)
- added fusion360, and the fusionLauncher.exe (from both production and meta directories) to the list of apps to allow firewall access, making sure both public and private networks were allowed
- logging on to my other windows machine got a popup that said there was a session open on the first machine. I chose to force that sessions to close, went back and tried to launch, still no bueno...
- running in both windows 8 and windows 7 compatibility mode
- forcing the program to run as admin (note... when you configure it this way, the missing file error actually gets displayed, whereas normally it's just burried in the logs and no popups or anything show)
- changing the graphics driver to use the onboard display 

None of this works. I've attached my complete `autodesk.webdeploy.streamer.log` from one of the fresh install and launch attempts.

Edit: rolling back didn't work for me either

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danieltaucher
Participant
Participant

Same issue here.

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jordan8NS4B
Community Visitor
Community Visitor

Same issue here!

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3amsleep
Explorer
Explorer

same issue here

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Anonymous
Not applicable

Same here. Actually it did not work with the previous build in the fast cycle of windows insider program, too. 

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pawel2TX4F
Explorer
Explorer
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Anonymous
Not applicable

I did the very same without any luck. Fusion seems to start and it is visible in the task manager as a background task without any screen interaction. 

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Anonymous
Not applicable

same issue with Win10 19030

i can see it in task manager and that's all

I've uninstall it and reinstall, same issue

 

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StarNamer
Enthusiast
Enthusiast

I have the same issue but didn't see this thread until I'd posted.

 

I've tried all the recommended fixes, (auto clean + reinstall, manual clean + reinstall, check proxy, check antivirus, check firewall) and it never even creates the folders for the application logs although it's can be seen to have started up in Task Manager.

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familien_enholm
Explorer
Explorer

was going mad i think, exact same problem with build 19030, tried everything, shows up in task manager, but that's all..

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familien_enholm
Explorer
Explorer

Updated to 19033.1, stil the same, no go 😕

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Anonymous
Not applicable

Neither does it work with 19033. 

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StarNamer
Enthusiast
Enthusiast

Confirmed. It doesn't work on 19033.1 either.

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StarNamer
Enthusiast
Enthusiast

Also on Windows 10 build 19033.1, Meshmixer starts with a popup titled "Meshmixer Update" saying "Cannot connect to the server. Please check your internet connect". As far as I can tell, my internet connection is fine. Adding Meshmixer tp the Windows Firewall list of allowed apps has no effect.

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Anonymous
Not applicable

Facing the same problem here with Windows 10 Home OS build 19030.1.

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Anonymous
Not applicable

same issue with Win 19033

Hope there will be a quick fix

I have a project and i can't finish it

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Anonymous
Not applicable

I rolled back my OS to 19025.1052 on my laptop and desktop and Fusion started on both...I had a project I had to finish and it seemed to be the only way to get it to work.

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Anonymous
Not applicable

Windows Insider seems insistent upon updating though, so this needs to be fixed pretty quickly.

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We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

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Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.