Hi there,
I have not been able to run static stress analysis for the past 24 hrs. Even a very simple test cantilever gets stuck at "Solving... 1%" (I've waited over an hour so far!) Models I've successfully run previously will also not solve.
I have done the latest Fusion update from last night, but the problem is still the same...
Is it just me? Or is this a wider issue?
Solved! Go to Solution.
Solved by grant.lumsden. Go to Solution.
Hi @grant.lumsden,
We've had issues with particular accounts, and have resolved the issue on our back-end.
Could you try the following?
If you're still facing issues, could you attach the log files when the job is stuck and leave the job running?
We apologize for the inconvenience.
Many thanks for your help!
Have reset (twice now) and logged back in.
I have reloaded the job and it has the same issue.
The job is still running, log files attached
I've asked development to look into your stuck job. We should have more info tomorrow.
I appreciate your patience.
Hi @grant.lumsden,
Your account should be fixed now. Please let us know if you're still facing issues.
Hello @henderh,
I seem to have the same issue. The solving of simulations stuck at 1%. The problem seems to be connected to my account and not the device, as I tested solving it from several devices with my account and the files can be solved in other accounts.
Reinstalling and Resetting the software didn't solve my problem.
I attached my log files.
Another student had the same issue but it vanished after a day.
I would appreciate it if you could help me out too.
Hi @mlwilhel94B4S,
The wires are untangled now for your account. Please let us know if you're still having issues.
Apologies for the inconvenience.
Hello @henderh,
I have the same issue. My simulations are stuck at 1% and "scheduled" for a few days now. I canceled and deleted any and all running simulations but the problem seems to be with the cloud simulation management. I even reset, deleted, and reinstalled Fusion but the problem is still not solved. I have attached my logs and would appreciate your help with this. Thank you!
also, it would be great if Fusion had a feature where all scheduled and running simulations could be managed even if the specific files with the simulation jobs are not open.
Hi @jebran7CLMU,
I see eight jobs sent last week that appear to have processed successfully. Are you still seeing issues?
Best regards,
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