Announcements

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

Fusion Online Session Timeout

radiophysique
Contributor

Fusion Online Session Timeout

radiophysique
Contributor
Contributor

When I work in Fusion Online it asks me every hour to extend the session, otherwise it will end the session in 15 minutes. I'm clicking OK and the session resumes quickly. This is fine, I can understand it. It seems like I can do it 3 times, meaning of ca. 3 hours of work.

 

The problem happens after ~20 min from the third period. I'm getting the message "Save your work.. the session ends in 5 min". The only button is OK. So I'm clicking OK and the session ends without giving me the possibility to save the work! That's all. It just closes and I cannot regain access by updating the page or by clicking Launch Fusion.

 

This message comes from the Amazon AppStream framework that Fusion Online uses.

 

To Autodesk Engineers: I would like to be able to save the work within 5 minutes after I'm getting this last notification. But once I click the OK button, the session ends. The 5 min timeout lasts in background somewhere on the server, so I'm not even able to start the new session, the webpage shows error.

1 Like
Reply
175 Views
0 Replies
Replies (0)