Fusion locks up trying to open a file

bentwookie
Collaborator

Fusion locks up trying to open a file

bentwookie
Collaborator
Collaborator

Fusion 360 2.0.15027 x86_64 [Rosetta 2]
Active Plan: Subscription
macOS 12.5.1 (21G83) on MacBookPro18,1

Case number: 19844469

 

Fusion locks up every time while trying to open one of my documents. (it will open others) The service menu shows the network is fine (save for a yellow flag on McMaster Carr which I'm not using). I've reset my caches. I've attached diags and a sample. Here's the meat of the sample where it appears to be spinning its wheels:

 

+ 533 Iron::ParameterTable::updateCadObject(std::__1::shared_ptr<Iron::ParameterTable::Parameter>, bool, bool) (in libIronCore10.dylib) + 161 [0x1d4855cb7]
+ 533 Iron::CadObject::updateValue(Iron::CadObject::UpdateFlags) (in libIronCore10.dylib) + 135 [0x1d440e01b]
+ 533 Iron::CadContours2D::onUpdateValue(Iron::CadObject::UpdateFlags) (in libIronCore10.dylib) + 18 [0x1d4486ca0]
+ 533 Iron::CadContours2D::doUpdateValue(Iron::CadObject::UpdateFlags) (in libIronCore10.dylib) + 122 [0x1d44808b0]
+ 533 Iron::CadObject::updateValue(Iron::CadObject::UpdateFlags) (in libIronCore10.dylib) + 135 [0x1d440e01b]
+ 533 Iron::CadChain::onUpdateValue(Iron::CadObject::UpdateFlags) (in libIronCore10.dylib) + 25 [0x1d4476f95]
+ 533 Iron::CadChain::doUpdateValue(Iron::CadObject::UpdateFlags, bool, bool, bool) (in libIronCore10.dylib) + 581 [0x1d4470c35]
+ 533 Iron::CadChain::getChainHistory() (in libIronCore10.dylib) + 1148 [0x1d4472768]
+ 138 Iron::CurveBuilder::ChainHistory::chain(std::__1::vector<Iron::CadPtr, std::__1::allocator<Iron::CadPtr> > const&, std::__1::vector<Iron::CadPtr, std::__1::allocator<Iron::CadPtr> > const&, Iron::Vector3D const&, bool) (in libIronCore10.dylib) + 8336,8322,... [0x1d45f54dc,0x1d45f54ce,...]
+ 116 Iron::CurveBuilder::ChainHistory::chain(std::__1::vector<Iron::CadPtr, std::__1::allocator<Iron::CadPtr> > const&, std::__1::vector<Iron::CadPtr, std::__1::allocator<Iron::CadPtr> > const&, Iron::Vector3D const&, bool) (in libIronCore10.dylib) + 8327 [0x1d45f54d3]
+ ! 63 DYLD-STUB$$OSAtomicAdd64Barrier (in libIronUtils10.dylib) + 0 [0x1d0c5801a]
+ ! 38 OSAtomicAdd64 (in libsystem_platform.dylib) + 11,3 [0x7ff8091a0e43,0x7ff8091a0e3b]
+ ! 15 Iron::ReferenceCountable::acquireReference() const (in libIronUtils10.dylib) + 13,18 [0x1d0bad7b3,0x1d0bad7b8]
+ 104 DYLD-STUB$$Iron::ReferenceCountable::releaseReference() const (in libIronCore10.dylib) + 0 [0x1d5a4e32e]
+ 63 DYLD-STUB$$Iron::ReferenceCountable::acquireReference() const (in libIronCore10.dylib) + 0 [0x1d5a4e328]
+ 50 DYLD-STUB$$OSAtomicAdd64Barrier (in libIronUtils10.dylib) + 0 [0x1d0c5801a]
+ 32 OSAtomicAdd64 (in libsystem_platform.dylib) + 11,3,... [0x7ff8091a0e43,0x7ff8091a0e3b,...]
+ 27 Iron::ReferenceCountable::acquireReference() const (in libIronUtils10.dylib) + 19,0 [0x1d0bad7b9,0x1d0bad7a6]
+ 3 Iron::ReferenceCountable::releaseReference() const (in libIronUtils10.dylib) + 1 [0x1d0bad791]

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Replies (7)

RajkumarIlanchelian
Autodesk
Autodesk

@bentwookie Is it possible to share this design? If you cannot post it here, you can share the link with password protected etc and send it to raj.kumar.ilanchelian@autodesk.com 

Rajkumar Ilanchelian
Autodesk Fusion

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bentwookie
Collaborator
Collaborator

I tried a completely different machine (on Windows vs my Mac) and it doesn't open there either. 

 

This is a real problem as I really needed to get this stuff cut today to make a deadline and now I can't. I'm so mad I can hardly type.

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RajkumarIlanchelian
Autodesk
Autodesk

@bentwookie Does opening one older version, open the design? If you put Fusion 360 in offline mode and try to open the file does it help? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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bentwookie
Collaborator
Collaborator

I can't open the file on the web either. The cloud team strikes again.

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bentwookie
Collaborator
Collaborator

Sorry, the forum didn't show me your posts. I sent you the links in email (to the jig and the file the jig references). Opening an older file works. Working offline still locks up.

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RajkumarIlanchelian
Autodesk
Autodesk

@bentwookie Got the file. Downloading them now to look. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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bentwookie
Collaborator
Collaborator

For the benefit of some future person who has the same issue, my file had a bad chain segment. They don't know how or why it happened, but were able to patch it out by hand and send me the fixed file. Save early, save often. 

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