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Fusion 360 Crashes when creating Drawing-->Reinstall

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Message 1 of 11
barney15e
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412 Views, 10 Replies
‎10-22-2022 07:06 AM

Fusion 360 Crashes when creating Drawing-->Reinstall

barney15e
Contributor
Contributor
‎10-22-2022 07:06 AM

After update to 2.0.14567, 

When trying to create a Drawing from a Design, Fusion 360 would crash. I tried various ways to create a drawing and it would always crash.  It also crashed when trying to open a Drawing.

 

I used Remove Autodesk Fusion and then re-installed Fusion 360. That fixed the problem.

It may have just been something corrupt on my system as I don't see any recent posts about this problem.

M1 Mac Mini.

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‎10-22-2022 07:06 AM

Fusion 360 Crashes when creating Drawing-->Reinstall

After update to 2.0.14567, 

When trying to create a Drawing from a Design, Fusion 360 would crash. I tried various ways to create a drawing and it would always crash.  It also crashed when trying to open a Drawing.

 

I used Remove Autodesk Fusion and then re-installed Fusion 360. That fixed the problem.

It may have just been something corrupt on my system as I don't see any recent posts about this problem.

M1 Mac Mini.

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Message 2 of 11
dsouzasujay
Autodesk
in reply to: barney15e
‎10-22-2022 09:35 AM

dsouzasujay
Autodesk
Autodesk
‎10-22-2022 09:35 AM

Hi @barney15e 

Sorry to see that you're facing this problem. Is the crash is reproducible for all the designs when you create a drawing?

Do you receive any crash error reports that then generates a crash report ID? If so can you pass on one of the IDs?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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‎10-22-2022 09:35 AM

Hi @barney15e 

Sorry to see that you're facing this problem. Is the crash is reproducible for all the designs when you create a drawing?

Do you receive any crash error reports that then generates a crash report ID? If so can you pass on one of the IDs?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 3 of 11
barney15e
Contributor
in reply to: dsouzasujay
‎10-24-2022 03:25 PM

barney15e
Contributor
Contributor
In response to dsouzasujay
‎10-24-2022 03:25 PM
I did submit quite a few reports, but didn't note the ID.
It crashed when opening other drawings that were made prior to when the problem started.
I couldn't make a Drawing of any design I tried.
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‎10-24-2022 03:25 PM

I did submit quite a few reports, but didn't note the ID.
It crashed when opening other drawings that were made prior to when the problem started.
I couldn't make a Drawing of any design I tried.
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Message 4 of 11
dsouzasujay
Autodesk
in reply to: barney15e
‎10-25-2022 10:20 PM

dsouzasujay
Autodesk
Autodesk
In response to barney15e
‎10-25-2022 10:20 PM

Hi @barney15e 

 

Could you please share the email id?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
0 Likes
‎10-25-2022 10:20 PM

Hi @barney15e 

 

Could you please share the email id?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 5 of 11
barney15e
Contributor
in reply to: dsouzasujay
‎11-03-2022 07:42 PM

barney15e
Contributor
Contributor
In response to dsouzasujay
‎11-03-2022 07:42 PM

I didn’t write any down. If you know how I can find it after the fact, I can submit them. 

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‎11-03-2022 07:42 PM

I didn’t write any down. If you know how I can find it after the fact, I can submit them. 

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Message 6 of 11
lance.swan
Contributor
in reply to: barney15e
‎11-08-2022 10:57 AM

lance.swan
Contributor
Contributor
‎11-08-2022 10:57 AM

I have a similar issue and a reinstall did not solve the problem. 

Report ID 333197790 refers as an example. 

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‎11-08-2022 10:57 AM

I have a similar issue and a reinstall did not solve the problem. 

Report ID 333197790 refers as an example. 

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Message 7 of 11
dsouzasujay
Autodesk
in reply to: lance.swan
‎11-08-2022 06:01 PM

dsouzasujay
Autodesk
Autodesk
In response to lance.swan
‎11-08-2022 06:01 PM

Hi @lance.swan ,

Thank you for sharing the report, I would like to know on which mac OS version you are working.

 

@barney15e , As i mentioned earlier, Email ID works if you have not noted the crash Report id.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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‎11-08-2022 06:01 PM

Hi @lance.swan ,

Thank you for sharing the report, I would like to know on which mac OS version you are working.

 

@barney15e , As i mentioned earlier, Email ID works if you have not noted the crash Report id.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 8 of 11
lance.swan
Contributor
in reply to: dsouzasujay
‎11-08-2022 09:20 PM

lance.swan
Contributor
Contributor
In response to dsouzasujay
‎11-08-2022 09:20 PM
I’m using macOS Ventura.
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‎11-08-2022 09:20 PM

I’m using macOS Ventura.
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Message 9 of 11
lance.swan
Contributor
in reply to: dsouzasujay
‎11-09-2022 12:08 AM

lance.swan
Contributor
Contributor
In response to dsouzasujay
‎11-09-2022 12:08 AM
This post refers in the Support Forums: https://forums.autodesk.com/t5/fusion-360-support/fusion-360-crashes-when-creating-or-updating-drawi...

It appears to be a macOS Ventura issue.
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‎11-09-2022 12:08 AM

This post refers in the Support Forums: https://forums.autodesk.com/t5/fusion-360-support/fusion-360-crashes-when-creating-or-updating-drawi...

It appears to be a macOS Ventura issue.
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Message 10 of 11
dsouzasujay
Autodesk
in reply to: lance.swan
‎11-09-2022 01:05 AM

dsouzasujay
Autodesk
Autodesk
In response to lance.swan
‎11-09-2022 01:05 AM

Hi @lance.swan 
Yes, looks like Ventura  specific issue.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
0 Likes
‎11-09-2022 01:05 AM

Hi @lance.swan 
Yes, looks like Ventura  specific issue.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
Report
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Message 11 of 11
dsouzasujay
Autodesk
in reply to: barney15e
‎11-09-2022 10:16 PM

dsouzasujay
Autodesk
Autodesk
In response to barney15e
‎11-09-2022 10:16 PM

Hi @barney15e,

 

Thank you for sharing the email address.

I see you are on mac OS 13 Ventura, More details on this Forum Thread


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
0 Likes
‎11-09-2022 10:16 PM

Hi @barney15e,

 

Thank you for sharing the email address.

I see you are on mac OS 13 Ventura, More details on this Forum Thread


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
Report
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