File won't open - the thumbnail on the data panel is visible

[Anonymous]

Hey Guys,

I saved several versions of a design and latest three versions won't open even though they are visible on the data panel. Every time I click on them, I get an error notification pop up.

"Could not open file

Error opening file! The current operation will be ab...

File name: .-.-.-.-"

I can open previous versions but not last three. I was about to get a drawing set from one of the latest files and right before drawing sheet appeared on the drawing platform, Fusion crushed. Later on they never opened.

I also don't see any of these in recovery files.

Any suggestions on how can I recover them?

Thanks,

Efe

[samarth.srivastava]

Hi @Anonymous,

Sorry to know that you're unable to open the tip versions of your document. In order to understand and debug the problem, I'll need more information about the issue.

Would you be able to do the following?

1. Open Fusion 360 and try to open the tip version of the same document and try to reproduce the error that you mentioned in this post.
2. Then generate the diagnostic log files (.zip) and post it here. This is the link which gives the steps to generate the diagnostic log files - https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-find-and-share-the-Diagnostic-Log-Files-in-the-Fusion-360-Help-menu.html?st=Diagnostics

Thanks.