F360 graphics glitch

[Anonymous]

Hello, I am new to Fusion 360. hopefully I am posting this is the correct area. I seem to be having problem. the words Fusion 360 keep showing as I navigate the work area. other areas also seem to glitch on the screen as well . it looks like my PC specs are fine, I have also taken my laptop and had tests done along with everything updated just to make sure I didn't miss something. any help is appreciated. below are my PC specs. I have also attached a few screen shots 

Dell Laptop: G5 5505

OS: Windows 10 Home 64bit

CPU: AMD Ryzen 7 4800 H,8 core 2.90 Ghz with AMD Radeon graphics 512Mb mem

Graphics: AMD Radeon RX 5600m Series Gddr6 6 Gigs mem(assigned to run F360)

Ram: 16g DDR4 corsair vengeance 3200Mhz

[g-andresen]

Hi,

try this

günther

[Anonymous]

no change.

[ClintBrown3D]

Hi @Anonymous 

There was a recent Windows update that seemed to roll back certain AMD graphics drivers.

If you click on "Check for GPU driver update", this will take you to the AMD driver website, from here you should be able to put in your graphics card details and find the latest driver.

Please install it and let me know if this resolves your issue.

[Anonymous]

I have been busy and have not had a chance to double check but as I mentioned before about 2 weeks ago now I took the laptop to the place I got it from and paid a good amount of money to have it bench tested and updated and new ram installed. Unless the update was last week every thing is up to date. I’ll try and double check sometime today. 

[ClintBrown3D]

The Windows driver roll-back is very recent. Please follow the instructions above.

[Anonymous]

Hi, I am having the same issues, identical computer. I have installed the latest update for the GPU driver and am still having the same problems. Any ideas on how to stop this?

[ClintBrown3D]

Hi @Anonymous 

Have a look at this article I put together, it will guide you step by step.

There are also suggestions for what to do if the initial steps don't work: https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/simplecontent/content/drawings-missing-lines-fuzzy-graphics.html

[Anonymous]

Hi Clint,

I have tried all the suggested steps in the links you provided with no success, any more ideas?

[ClintBrown3D]

Hi @Anonymous 

Let's dive a bit deeper and see what we can find out.

Can you please do the following for me. Please run a DXDIAG, and send me the results.

[ClintBrown3D]

Hey @Anonymous 

You can also check out this article, there are a couple of tips here that might help too!

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Poor-Performance-in-Fusion-360-on-laptops-with-dual-graphic-cards.html

[Anonymous]

Hi Clint,

here is the results of the DXDIAG, Cheers

[ClintBrown3D · Accepted solution]

Hi @Anonymous 

Have a look at the support article that I shared above first, see if those suggestions help.

If these do not work...

I had a look through your DXDIAG and there appears to be a slightly newer driver than the one you have installed on your machine available from AMD https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-mobile-processors-radeon-graphics/amd-ryzen-7-4800h

[Anonymous]

Just did some updates today. Everything seems to be in order and working
well now.