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Corrupt File - issues urgent

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Message 1 of 2
mac_ito
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Corrupt File - issues urgent

Hi,

Today when I wanted to open a file I got this message which appeared and the file did not open. The last recording dates from the day before and the other versions close to the last one are also corrupted. How come? I didn't get an error message during the last recording? What is causing this problem? Is my job lost??

 

Capture d’écran 2024-03-15 à 09.02.21.png

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mac_ito
in reply to: mac_ito

Hi,

Allow me to get back on topic. The problem encountered is blocking. The impacted file represents 3 weeks of work to which I no longer have access and for which I have an immediate need. Thank you for doing what is necessary quickly to resolve this unexpected and damaging situation. A ticket has been created on this subject [CaseNo:22070453.]  autodesk developer I am waiting for your response

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