Cant enter to fusion 360

[Ovskiy]

I cant enter to fusion 360. I dont have antivirus, I blocked firewall, I have good internet connetcion. What I can do else to enter?

[julia.paganucci]

Hi @Ovskiy , 

Thanks for posting! Is this your first time logging into Fusion 360? If so, can you please take a look at this article: Error:"Sign in Failure: There was an error logging in" displayed upon first launch of Fusion 360. 

If you have successfully logged into Fusion 360 before on the same network and computer, then take a look at this article: Error: "Sign in Failure: There was an error logging in" displayed when Fusion 360 has been previously signe...

If you are still having trouble, please attach your log files here. 

Thanks, 

[Ovskiy]

Thank you! Here is my log files.

[Ovskiy]

Here is my log files! And say me please maybe the problem on instalation file but I download it from fusion oficial . Maybe there are any portable offline version? Anyway I hope my log files helps solve my issuse...

[julia.paganucci · Accepted solution]

Hi, It seems like a proxy is preventing you from using Fusion properly. Please look through this article: https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How... More information here: https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus... To confirm: Is this your first time logging into fusion on this computer and network? The download link you used should work. Thanks,

[Ovskiy]

It is my entering to fusion 360 after reinstalling OS.

Say me please. Isn't this possible to enter to fusion 360 after reinstalling OS without this manipulations with proxy etc? Why it is possible to enter without any problem to 3ds max or photoshop or any other programs, cant you make the same for fusion 360?

[Ovskiy]

And can you give me a video how make this manipulations with proxy and domain? Cause I couldn't do it(

[Ovskiy]

An one more. When I tried to make as you say in website I made even worse as it was. I got additional problems.
Sometimes I cant find files you mentioned in website, some times except to open acces for fusion I blocked it, but I think I made as you mentioned.
What if I block firewall? Stop it, is'n this will be enough for that part of your information where you talk about firewall?
I just can block firewall that is all

[Ovskiy]

I made as you said

[Ovskiy · Accepted solution]

I solved!

It was a problem with time sinch.

thank you!

https://forums.autodesk.com/t5/fusion-360-design-validate/fusion-360-sign-in-failure-due-to-service-...