Cannot renew Fusion 360 personal/Hobby Licence.

g.rimell
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Message 1 of 4

Cannot renew Fusion 360 personal/Hobby Licence.

g.rimell
Community Visitor
Community Visitor

Does anyone know how I am meant to renew the personal Licence? I've read all the guides and posts on here about how to do it, taken all the steps advised multiple times, and yet it still won't renew. It's put me on a 30 day trial now which expires in a few days.

 

I've gone to the 'Get Started' page, entered all my details again and started the download. Logged out, waited, logged in. etc.

 

Nothing works. It could be me just being daft and missing a step here, but it seems that process has been made deliberately hard to encourage purchase of a full licence.

 

Any advice how I can get this to renew?

Thanks

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Message 2 of 4

jhackney1972
Consultant
Consultant

Autodesk Fusion 360 Personal License renewal seems to have changed.  They are issuing a 30 day full subscription trail before your personal license renews.  This is their form of advertising the benefits of a full subscription license.   I imagine you are good to go as you stand and either your personal license will automatically start up when the trail ends or you will be able to switch to it yourself.   I get to document the process in 22 days as my personal license is up for renewal.

 

I do not work for Autodesk so I am just repeating what I have ready and gathered from the internet.

John Hackney, Retired
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Message 3 of 4

bryane1967
Explorer
Explorer

bryane1967_0-1663454862198.png

I also have the personal license and I'm getting the posted error. Could it be because they changed that license and want me to download the 30day trial? 

I renewed my license about 2 months ago. And was on Fusion a couple days ago with no issues.

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Message 4 of 4

bryane1967
Explorer
Explorer

bryane1967_0-1663514700977.png

Now I am getting this when I try to open Cura. It's the same IDP.Generic that AVG picked up and blocked with Fusion. I wonder if the antivirus is blocking something it should not. 

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