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Cannot login to the tutorial site.

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Anonymous
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Cannot login to the tutorial site.

I have been going through the 'Getting Started for Absolute Beginners' tutorials found here: http://f360ap.autodesk.com/courses. The page was working very well, but around Lecture 9 I lost the ability to turn the video player fullscreen. To try and solve that issue I have closed and opened my browser window, but then another problem arose - I cannot access the tutorial at all.

 

When I press the 'Start Learning' button under any of the tutorials, I am shown a dialog box saying 'Sign in' and showing a big, blue 'NEXT' button. When I press it, the site reloads, but that is all, I am stuck at http://f360ap.autodesk.com/. Clicking the 'sign in' button on the top of the page produces the same result, but wothout the dialog box.

 

I am logged into my account (confirmed at https://www.autodesk.com/). When I tried the same procedure while logged out, I have been presented with a log in screen, but after successfully logging in the events go exactly as described above. I have reproduced the same results on Chrome, Chrome's incognito mode, Edge and Firefox, on two platforms: Windows and Linux.

 

Chrome's developer tools give the following warning when the 'sign in' button is clicked: "The SSL certificate used to load resources from https://accounts.autodesk.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information."

and this error: "Failed to load https://accounts.autodesk.com/SignIn?openid.ax.if_available=ext4&openid.ax.mode=fetch_request&openid...: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://f360ap.autodesk.com' is therefore not allowed access."

Clicking 'next' does not produce errors, only a few warnings about 

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Message 2 of 2
James.Youmatz
in reply to: Anonymous

Hi @Anonymous,

 

Are you able to clear your internet certificate cache from internet options? What if you run from an incognito browser? I'm curious to see why you might be getting that certificate warning.

 

Thanks,



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design

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