Cannot access files saved in the cloud.

[bmdurdle]

I have been using Fusion 360 for 18 months. Today, when I attempted to log on, my password was not recognised. I set up a new password, and managed to start Fusion 360.  However, what has come up appears to be a new or updated version (2.0.5818) and when I go to the Data Panel / My Recent Data, nothing shows up.

I sincerely hope that I can recover all the work I have done in the last 18 months.  Please advise me what I need to do to recover these files.

[bmdurdle]

I have been using Fusion 360 for 18 months. Today, when I attempted to log on, my password was not recognised. I set up a new password, and managed to start Fusion 360.  However, what has come up appears to be a new or updated version (2.0.5818) and when I go to the Data Panel / My Recent Data, nothing shows up.

I sincerely hope that I can recover all the work I have done in the last 18 months.  Please advise me what I need to do to recover these files.

[HughesTooling · Accepted solution]

This sound like you've signed in on the wrong account. Have you had another autodesk account at some point?

Can you log in and view your data using the online dashboard.

Mark

[HughesTooling · Accepted solution]

This sound like you've signed in on the wrong account. Have you had another autodesk account at some point?

Can you log in and view your data using the online dashboard.

Mark

[Anonymous]

Thanks - that was the problem.  I've been going through the agony of changing email provider and somewhere along the line thought I'd changed the F360 one when in fact I'd changed an earlier one used for Autocad LT.

[Anonymous]

Thanks - that was the problem.  I've been going through the agony of changing email provider and somewhere along the line thought I'd changed the F360 one when in fact I'd changed an earlier one used for Autocad LT.