can't save or export my file

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can't save or export my file

Anonymous
Not applicable

Starting yesterday 2/5/2019 Fusion 360 refuses to save or export my drawings. I get this error message no matter what i do.

fusion360_save_error.png

I've restarted several times and rebooted. I checked my account and can access my drawings there.  My license expires in April. It's driving me crazy and it's not a long drive, just a short putt!

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saito.kh
Autodesk Support
Autodesk Support

Hi @Anonymous ,

 

Thank you for posting and welcome to the community!

Sorry to hear that is happening.  Can you please share the drawing file with me so that I can test around?  This web page guides how to share a design file.  Also, can you collect the Diagnostic log files for Fusion in the system?

 

Please keep me updated!

Thanks.

 

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
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Anonymous
Not applicable

I still don't know what happened, but after 2 frustrating days it seems to be working fine when i started it up a few minutes ago. I'm a 72 year old retired machinist and It's probably something silly that I did.

 

Thanks for your response.  I really appreciate it.

 

Bill

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saito.kh
Autodesk Support
Autodesk Support

Hi @Anonymous ,

 

Thank you for your reply.  It is good to hear now it's working fine!

If you have a similar issue again (hope not), please feel free to let me know and I will be happy to troubleshoot!

 

Enjoy Fusion,

Kanehiko SAITO

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
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