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Black screen on Browser version of Fusion 360

4 REPLIES 4
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Message 1 of 5
sam.holleley1
916 Views, 4 Replies

Black screen on Browser version of Fusion 360

Hello,

I have students using the browser version of Fusion 360 and they are having issues with a black screen appearing.

Is there any way they can try to rectify this issue?

 

Thanks 

4 REPLIES 4
Message 2 of 5

Hi, Thanks for using Fusion. 

 

Could you give it a try by opening it in OpenGL mode? You can find that in the Preferences option here: 

 

Screenshot 2021-07-27 at 9.48.45 AM.pngScreenshot 2021-07-27 at 9.42.35 AM.png

 

Try this and see if it helps. 

 

If my post answers your question, please click the "Accept Solution" button. This helps everyone find answers more quickly!

 

Regards,

Sasi



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 3 of 5
Anonymous
in reply to: sam.holleley1

Had the same issue, but thankfully this worked.

Message 4 of 5

How does one get to the preferences screen when all you have is a black window?

Message 5 of 5

I have a similar problem since an update in April.


The project browser is a black window.
The feedback window is also just black.

 

I have tried OpenGL and Direct X 9 and 11 but everything remains black.

 

I have also tried other Nvidia drivers, Studio driver and Game Ready driver but that doesn't help either. I use a Nivida GTX 1060 Mobile (Gigabyte Brix Gaming VR)

 

Fusion works normally if I uninstall it, restart the PC and then reinstall Fusion.

 

Or if I use Fusion's utilities and repair Fusion.

 

Fusion works normally ONCE but after the next start of the PC, the project browser is black again

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