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Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
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All project files missing and app shows as trial

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errnou
Community Visitor
127 Views, 1 Reply
‎05-12-2023 11:51 PM
‎05-12-2023 11:51 PM

All project files missing and app shows as trial

Hi,

 

Been using free version of Fusion360 for a few months, today when I fired it up it asked me to sign in. After not accepting my saved password, I reset it and eventually signed in and when the app fired up, asked me to create a new team and now all my project files from before are completely gone. The app is now displaying (Trial ends in 30 days) along the top.

 

How do I get access back to my original project files?

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HughesTooling
Consultant
in reply to: errnou
‎05-13-2023 02:24 AM
‎05-13-2023 02:24 AM

At the top of the browser you should have an option to select a different hub. From there you should be able to select your old single user hub.

HughesTooling_0-1683969830165.png

 

Mark Hughes
Owner, Hughes Tooling
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