uploading files not showing in dialog box cant select top level assembly

uploading files not showing in dialog box cant select top level assembly

Anonymous
Not applicable
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uploading files not showing in dialog box cant select top level assembly

Anonymous
Not applicable

Screenshot (1).png idk how to fix this please help the files are thare but box wont expand so i can see them 

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saito.kh
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

Welcome to the Fusion 360 community!

 

Thank you for posting.  I am sorry to hear you are experiencing this issue.

Can you try to "Disable the display scaling on high DPI setting" in this article if you have not?

Also, have you changed font size or screen resolution in Windows?

 

If one of these does not make any differences, would you mind sharing the system information (cpu, memory, OS, and graphic card/driver) with me?

You might like to share the screenshots of the System window (Windows - Control Panel - System and Security - System) and the Graphics Diagnostic window (Fusion - [?] icon (help menu) - Graphic Diagnostic).

 

If you have any questions, please let me know and I'm happy to help!

Please keep me updated.

 

Thank you.

 

Kanehiko SAITO

Product Support Specialist



Fusion Webinars | Tips and Best Practices | Troubleshooting
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Message 3 of 4

Anonymous
Not applicable

Screenshot (2).pngScreenshot (3).pngScreenshot (4).pngScreenshot (5).pngScreenshot (6).pngi do not have the compatibility tab in properties

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Message 4 of 4

saito.kh
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

Thank you for the update!  I am sorry for the late response.

If you right-clicked on the Fusion icon on your desktop or the file circled in red as below, did the "Compatibility" tab show up?

Flauncher.png

 

Also, I would appreciate if you share the screenshot of the Graphics Diagnostic window as below.

I would like to make sure that graphics and the driver are working correctly with Fusion.

gpudiag.png

 

Thanks.

 

Kanehiko SAITO

Product Support Specialist



Fusion Webinars | Tips and Best Practices | Troubleshooting
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