update failed contact support

[clayg08]

Copy of log:

2020-01-22 21:56:11,794 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.process - INFO :: Detecting the orphans ...
2020-01-22 21:56:11,835 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.process - INFO :: Primary app is 73e72ada57b7480280f7a6f4a289729f
2020-01-22 21:56:11,835 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.process - WARNING :: Exception in Update HTTP Error 404: Not Found, url:https://dl.appstreaming.autodesk.com/production/67316f5e79bc48318aa5f7b6bb58243d/73e72ada57b7480280f...
2020-01-22 21:56:11,835 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.registry - INFO :: Shutting down database connection
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: Shutting down configurator object
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: ##################################### End #####################################
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: # #
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x000002B39DBB5EB8> #
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: # #
2020-01-22 21:56:11,840 - MainProcess(16704) - Dummy-1 - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2020-01-22 21:56:23,583 - MainProcess(16704) - MainThread - adsk.dls.streamer.platform - INFO :: Instantiating windows platform object
2020-01-22 21:56:23,583 - MainProcess(16704) - MainThread - adsk.dls.streamer.platform - INFO :: Instantiating windows platform object
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: #################################### Begin ####################################
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: # #
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x000002B3D5FFD240> #
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: # #
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: ###############################################################################
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer - DEBUG :: Logging initialized, with level 10, output file: C:\Users\Clay\AppData\Local\Autodesk\autodesk.webdeploy.streamer.log
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer.manifests - INFO :: Loading build manifest from C:\Users\Clay\AppData\Local\Autodesk\webdeploy\production\fe3aabe314e26a9de16467d8eecb0c30acd7712b\resources\buildinfo.json
2020-01-22 21:56:23,585 - MainProcess(16704) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Type: <class '_io.TextIOWrapper'>, Members: ['_CHUNK_SIZE', '__class__', '__del__', '__delattr__', '__dict__', '__dir__', '__doc__', '__enter__', '__eq__', '__exit__', '__format__', '__ge__', '__getattribute__', '__getstate__', '__gt__', '__hash__', '__init__', '__init_subclass__', '__iter__', '__le__', '__lt__', '__ne__', '__new__', '__next__', '__reduce__', '__reduce_ex__', '__repr__', '__setattr__', '__sizeof__', '__str__', '__subclasshook__', '_checkClosed', '_checkReadable', '_checkSeekable', '_checkWritable', '_finalizing', 'buffer', 'close', 'closed', 'detach', 'encoding', 'errors', 'fileno', 'flush', 'isatty', 'line_buffering', 'mode', 'name', 'newlines', 'read', 'readable', 'readline', 'readlines', 'reconfigure', 'seek', 'seekable', 'tell', 'truncate', 'writable', 'write', 'write_through', 'writelines']
2020-01-22 21:56:23,586 - MainProcess(16704) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Searching for manifest object member: feature-version
2020-01-22 21:56:23,586 - MainProcess(16704) - MainThread - adsk.dls.streamer.configuration - INFO :: The streamer version is: 20191031110444
2020-01-22 21:56:23,586 - MainProcess(16704) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Loading default language: en_US
2020-01-22 21:56:23,586 - MainProcess(16704) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: C:\Users\Clay\AppData\Local\Autodesk\webdeploy\production\fe3aabe314e26a9de16467d8eecb0c30acd7712b\resources
2020-01-22 21:56:23,587 - MainProcess(16704) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20

[James.Youmatz]

Hi @clayg08 ,

We were having an issue last night with our install/update server, but it has since cleared up. Can you try installing (or restarting Fusion to force the update if you haven't uninstalled it) again and let me know if you still see any issues or if it works?