Unable to update

Unable to update

grazianoZ8TY8
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Message 1 of 5

Unable to update

grazianoZ8TY8
Enthusiast
Enthusiast

Hi to everyone,

when i just opened FUSION 360 the software (and the clock on the upper right side of the desktop) suggest to me that an update was needed. But suddenly an error message appeared and the system is unable to update.

Anyone can help me?

I add a screenshot of the error message...

 

Thanks

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Accepted solutions (2)
1,079 Views
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Replies (4)
Message 2 of 5

jhackney1972
Consultant
Consultant

The error suggest you do not have access, via the internet, to the server delivering the update.  Look at the error message (URLand see it you can connect to this server.  It is also possible that this server is off-line at the moment you tired to update Fusion 360.  Maybe try again in awhile. 

 

URL Error.jpg

John Hackney, Retired
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Message 3 of 5

grazianoZ8TY8
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Enthusiast
Accepted solution

Thanks for the answer. I tried to reopen the software now and yesterday but nothing has changed. 

As i can see by another post in this section, i'm not the only one facing this problem...

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Message 4 of 5

grazianoZ8TY8
Enthusiast
Enthusiast
Accepted solution

I solved the problem simply disinstalling and then reinstalling the software. Extreme solutions often are the best way...

 

 

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Message 5 of 5

jhackney1972
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Consultant

If you feel your forum question is solved, please mark it so using the Solutions icon.

John Hackney, Retired
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