The left sidebar with all projects still freezing and is unresponsive.

[tdh48]

The left sidebar isn't responsive. I can't go tom my projects and other stuf. The designbar works fine. Everthing add doesn't respond correctly.

Processor 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
Geïnstalleerd RAM-geheugen 16,0 GB (13,7 GB)
64-bits besturingssysteem, x64-processor

NVIDEA Geforce RTX 4060 Laptop GPU

Editie Windows 11 Home
Versie 24H2
Installatiedatum ‎2-‎2-‎2025
Build van besturingssysteem 26100.3194
Windows Feature Experience Pack 1000.26100.48.0

[berdan_uzan]

Here are my diagnostic logs you've requested. I attached them below. Thanks.

[anurag_naik]

Hi @berdan_uzan, could you also please share us a dump of dxdiag which should capture most of the hardware specs for your machine. Additionally, can you also confirm if there's any VDA software being run on your machine

Thanks,

Anurag R. Naik 

[berdan_uzan]

Here is my DXDiag. I don't what a VDA software is. Can you describe it? I did some research but couldn't find what that is.

[anurag_naik]

In short is there any Virtual Desktop s/w installed or used through your system?

[berdan_uzan]

I only have onedrive. Which I don't know if it counts as a VDA software. So I think no, I don't have that kind of softwares.

[anurag_naik]

Thanks @berdan_uzan for the info

[berdan_uzan]

Is there any problem with my device? I am still waiting for a fix. Thanks.

[berdan_uzan]

It's been a long time. I am still waiting for a fix. I am still waiting for your response.

[tdh48]

This isn't my problem.

My problem is that I can't change or press any buttons into the left sidebar. Al suggested things didn't solve the problem. Is there anything I can still try or do? Is it better to look forward for something else to design my 3d prints?

[vinayak_dhame]

Hi @tdh48 ,

Can you try to manually rest the Data Panel by following the steps in link.

Also kinldy you share your deatils via direct message to check at the backend

Our team is also investigating on the probelm faced by @berdan_uzan

[berdan_uzan]

---

@vinayak_dhame wrote:

Hi @tdh48 ,

Can you try to manually rest the Data Panel by following the steps in link.

Also kinldy you share your deatils via direct message to check at the backend

Our team is also investigating on the probelm faced by @berdan_uzan

---

Is there anything I can do for now? The competition has started. I borrowed a PC from a friend. But I still need a fix. Thanks.

[vinayak_dhame]

Hi @berdan_uzan ,

Our team is working on the issue.

There is another step if you can check and let us know if this helps:

In Preference Setting:

For Compatibility & Troubleshooting: Change the preference from OpenGL to D3D11, restart Fusion, and see if that improves or fixes the issue. 

[berdan_uzan]

I don't have that tab in my preferences menu. Where can I find it? Thanks.

[vinayak_dhame]

Hi @berdan_uzan ,

Sorry to hear that you are facing this issue.

Our team in working on this and we will soon have an update on this.

I will keep you posted when the fix is available.

[berdan_uzan]

I think I have a new problem with Fusion. I can't open the app right now. There is a textbox saying that some .dll files couldn't found.

[vinayak_dhame]

Hi @berdan_uzan , 

Could you try to follow the steps given in this link 

Reset/Repair the Fusion using the Service Utility tool should mostly resolve the issue.

Do let us know if this helps.

[berdan_uzan]

I fixed that issue by redownloading the Fusion. So, I can open the app right now. But it is still broken.

[flipsk]

I'm also having this issue. Project bar unresponsive, history bar missing, if I can get a project to open the body is invisible. Orgin is also missing. I made a post about it and got no response. Not really happy but, happy I'm not the only one. PLease help us fix this.

[tdh48]

Thanks for the help and the suggestions. Today it seems to work with

Fusion 2601.0.90 x86_64

Right now I'm installing the latest update and hopefully it will keep working.

Fusion 2601.1.37 x86_64

Now I still have the same issue again.

[flipsk]

My laptop has two graphics cards. By disabling the stock hp graphics driver in device manager and running it off just the geforce, it runs like it used to.  

Hope this helps someone. 

Next I'll try deleting and reloading the stock driver. 

Cheers