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[corwyncbanogon]

please help! i'am having a problem trying to figure it out, i tried all the solutions on the forum, still it did not solved. 

[julia.paganucci]

hi @corwyncbanogon , 

thanks for posting! did you try the following: 

1. Log out of Fusion 360 by following the steps described in the article: How to remove the LoginState.xml file for Fusion 360
2. Launch Fusion 360 and log in

you can also try the solution listed in this article. 

thanks, 

[corwyncbanogon]

Hi! thank you for your response. unfortunately the first solution which you gave me (delete the loginstate) still didn't work and for the 2nd solution as you stated below, i was able to locate the " 

In WebServices.log file(C:\Users\<UserName>\AppData\Local\Autodesk\Web Services\Log), there is the following statement ; 

Connection Flags: PROXY_TYPE_DIRECT,PROXY_TYPE_AUTO_DETECT 
Auto Discovery Flags: AUTO_PROXY_FLAG_USER_SET 
Auto Config Url:  
Proxy Server:  
Proxy Bypass: *.local 

Solution:Enter the following command as Administrator to clear Enabled Proxy info. 
netsh winhttp show proxy (Enter key) 
netsh winhttp reset proxy (Enter key)

"

but  this is where i am confused with, if where should i type the command.. i did try the command prompt but still didn't work. 

[lance.carocci]

@corwyncbanogon those do appear to be command prompt, well, commands, but it's possible you tried entering them in a normal, non-admin session. Make sure you're right clicking on CMD/Command Prompt and selecting Run as Administrator to ensure the commands have the proper permissions to execute.

I've seen errors similar to this, but it's often related to other networking software on the device, such as a VPN or special firewall configuration. Can you think of any other processes running that might impact the connection and make Fusion think it's running through a proxy?

There are a number of other commands we could try to reset the networking configuration in Windows, provided you aren't currently relying on any special configuration to get network access. For example:

• netsh winsock reset resets the Winsock protocol
• netsh int tcp reset resets TCP
• netsh int ip reset resets IP
• ipconfig /flushdns flushes the DNS cache

All of these are generally safe to do, as they reset you back to the default Windows configuration, but I caution use simply because it will erase all custom configurations such as a static IP or preferred DNS server. Remember to restart Windows when all is said and done. It's also a good idea to check for any pending Windows updates, especially with the recent release of the Windows 10 May build (1903).

If you are on Windows 7, some of these commands might be different or unsupported, but should be the same between Win 8/10.