On Dec 28 2024 I got an email to remind me that I have auto-renew and that I will be charged soon
On Jan 13 2025 I got deducted from my account like every year for Fusion360 subscription, I got 3 emails.
Autodesk order confirmation
Autodesk renewal confirmation
Autodesk Payment information
On 8th Feb 2025, around 26 days after the payment went through, I am faced with this Expired subscription issue, I tried all the troubleshooting advice online and in forums but nothing worked.
I tried all methods of support listed on the website and nothing worked especially the annoying AI feature, the only option left to try is opening a case.
My issue now is that I cannot understand why can't I find the cancel auto renew on my mange page, nor any history of my subscription?? and the fact that I am facing this "Expired Subscription" even though I paid for this year.
