Stuck at "Additional documentation needed" screen with the wrong school name.

[raphael.koehn]

I clicked "next" on the login screen for my educational license of Fusion360 and didn't notice that an incorrect school was auto-enterd in the text box until it was too late, and now I'm stuck on the "upload your documents" screen with no way to correct the school name. What do I do?

[leowarren34]

Hi @raphael.koehn,

Reach out to edu support who can reset/change your school: https://knowledge.autodesk.com/contact-support