Strange reseller upon signing up for Fusion360

Strange reseller upon signing up for Fusion360

colin_mcdonald
Explorer Explorer
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Message 1 of 6

Strange reseller upon signing up for Fusion360

colin_mcdonald
Explorer
Explorer

Hello all:

... upon finishing the (entirely online) process for paying for Fusion360 (from Canada) I notice that the receipt lists "Reseller: Лобенко Софья". (See the screenshot if the Cyrillic isn't coming through.)

  Is this normal?

Cheers, C

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650 Views
5 Replies
Replies (5)
Message 2 of 6

TheCADWhisperer
Consultant
Consultant

@colin_mcdonald wrote:

Hello all:

... upon finishing the (entirely online) process for paying for Fusion360 


What website?

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Message 3 of 6

colin_mcdonald
Explorer
Explorer

Hi CADWhisperer:

... thanks for the reply.

  It's not a website -- instead it's the reseller mentioned in the emailed receipt from the Autodesk Store.

Cheers, C

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Message 4 of 6

TheCADWhisperer
Consultant
Consultant

How did you complete an on-line transaction without a website?

What is the name, address and phone number of your reseller?

 

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Message 5 of 6

colin_mcdonald
Explorer
Explorer

...

I started inside of Fusion360 itself, picked "Subscribe", and ended up at the Autodesk Store.

  After successfully going through the usual routines (which included moving over to the Canadian store), I was emailed an auto-receipt. This email listed the reseller in Cyrillic. I did not knowingly go through a reseller at any point in the process.

  Normally I wouldn't care, but any Cyrillic text or addresses tends to trigger my "fishing?" paranoia.

  What's going on at Autodesk?

Cheers, C

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Message 6 of 6

James.Youmatz
Autodesk Support
Autodesk Support

Hi @colin_mcdonald,

 

Sorry for the delay in getting to you. Can you email me at [email protected] with the actual receipt so that I can dig into this deeper. Not too sure off of the top of my head, but I'm sure we can nail down what's going on.

 

Thanks,

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James Youmatz
General Adoption Manager | Informed Design

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