STEP export extremely slow

STEP export extremely slow

alan.jonesXHXUF
Advocate Advocate
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8 Replies
Message 1 of 9

STEP export extremely slow

alan.jonesXHXUF
Advocate
Advocate

For the past 2 days STEP exports are taking minutes, and sometimes bring up the message 'Fusion is not responding', although the export does work eventually if left alone.

 

It always used to be instant. 

215 Views
8 Replies
Replies (8)
Message 2 of 9

gparishUDZ7B
Explorer
Explorer

I've had the exact same issue with Save as Mesh exporting as .3mf, also started two days ago. For me, switching to Offline Mode made the exports instant again. Obviously not a long term solution, but at least it doesn't take 4 minutes every time

Message 3 of 9

MatthewNZ
Enthusiast
Enthusiast

+ 1 I tried exporting 5 fairly large assemblies and it took ~1.5 hours to get them done once i realised the program hadn't actually crashed and I just had to wait it out. I was unable to do anything else in F360 while they were exporting. I tried on 3 different computers (my work machine, a newer machine and a new MacBook) and the results were the same.

Not good guys... These bugs and recent performance issues are literally costing me time, impacting company reputation (failing to meet tight deadlines) and most importantly income.

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Message 4 of 9

WesleyTack
Enthusiast
Enthusiast

I'm experiencing the same thing, suddenly export which took seconds now takes minutes? Since the last update. For .step files.

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Message 5 of 9

RajkumarIlanchelian
Autodesk
Autodesk

We will check this out and report back on what could be happening. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 6 of 9

RajkumarIlanchelian
Autodesk
Autodesk

For those experiencing this issue: 

1. Can you please run an export
2. Then go to Help - support and diagnostics - service utility - Gather system info
3. Please attach the Fusiondiagnostics.zip file

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 7 of 9

g-andresen
Consultant
Consultant

Hi,

please share such a file for testing

 

günther

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Message 8 of 9

JohnTaylorREV
Community Visitor
Community Visitor

I'm having the exact same problems. Here is my diagnostic log after a 1 hour+ STEP export wait.

Message 9 of 9

to3dornottobe
Advocate
Advocate
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