Sharing page comes up blank in A360

Sharing page comes up blank in A360

CruftMeister
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Sharing page comes up blank in A360

CruftMeister
Advocate
Advocate

I've shared a design in F360 using the data panel right click.  The popup generates a short URL (https://a360.co/2IN24Yg) which resolves to a blank page on A360 - see "Short URL result"Short URL resultShort URL result

 

 

If I go into my A360 account, everything looks good, the design shows as shared - see "A360 account view" A360 account viewA360 account view

 

 but when I click on the image of the design (this UX still makes no sense to me)  I still get a blank page - see "A360 blank page"A360 blank pageA360 blank page

I've also tried making a change to the design in Fusion and saving to push a change to A360, but it does not seem to help.

 

Is this a new issue, user error,  a service problem, or something else? - Thanks.

 

As an aside, this sort of thing happens all too often with Fusion. The ratio of time spent debugging, finding workarounds and reporting issues vs time spent being productive is not happy making.  I really want to like Fusion, but I'm struggling with the overhead and really hoping the defect backlog will be aggressively attacked before any further new features (e.g. Sheet Metal, Generative Design, etc) are added . . .

 

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Message 2 of 6

I_Forge_KC
Advisor
Advisor

It's not blank... it's just really complicated to render that in your browser and it takes some time to show up...

 

Capture.PNG

 

It seems like all the individual pins in the connectors are the culprit.

 

 

This is a common issue with complex models or ones with a high number of bodies.


K. Cornett
Generative Design Consultant / Trainer

Message 3 of 6

CruftMeister
Advocate
Advocate

@I_Forge_KC

 

Interesting, it is still showing up blank (both pages) in my browser after refreshing that page multiple times.  What browser are you using?

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Message 4 of 6

I_Forge_KC
Advisor
Advisor
Accepted solution

I'm using Chrome Version 70.0.3538.77 (Official Build) (64-bit)

It takes ~10 seconds to populate

 

 

 


K. Cornett
Generative Design Consultant / Trainer

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Message 5 of 6

mavigogun
Advisor
Advisor

Shows up in my latest version of Firefox:

 

Shows up in Mine.JPG

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Message 6 of 6

CruftMeister
Advocate
Advocate

@I_Forge_KC

 

Yup, I confirm, Chrome works.  It looks like its a Safari issue.  I'll dig in to that and see if changing the user agent has any effect.

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