Search broken

[-Nick-]

Hi,

I previously posted this in the Team Fusion boards because that's where I discovered the problem.  However, search is also broken in Fusion proper so I am posting here in the hope that someone can help me.

When I enter a random search term like, "cheese", or anything I know isn't in my project, I get the result, "0 results found in All Data".  However, if I enter a term I know exists like, "KL3", I get the result, "There is no object with ID Community [2017042573366126] present." This is shown above the search entry field as an error message.  This happens for any search which I know should show a true result and not limited to particular files.

I first posted about this several months ago with no indication of a solution so far.  Any help would be most appreciated.

Nick

[masa.minohara]

Hi @-Nick-,

I sincerely apologize that the issue is still occurring. I found in our internal system that the team is diligently working on this issue right now. (the ticket ID for the issue is ATEAM-11252)

We will keep you updated on the status of this. Thank you in advance for your patience.

[Anonymous]

Was there a fix for this? I've started getting this error over the past month when trying to search. Makes it very difficult.

Thanks

[-Nick-]

I never heard back.  In between times I changed subscription and moved company and my new setup works fine.  I don't know if that's because of a fix implemented by Autodesk or because I simply left the problem behind me.  Sorry I can't help.

[Jon_Bancroft]

@masa.minohara 

Has there been any progress fixing this issue?

It started happening for me a few updates ago.

An example is when I am searching in one folder for "COOL377" I get the error There is no object with ID Community [2017020762233826] present

But when I search for "DR-BA-0006" in that same folder then the search works.