"Usage Limits Exceeded" Can't Create New Project

[tommyrennscot]

Unable to create new projects in Fusion 360. I am on a startup license (as displayed at the top of my window) and have waited four days to see if the problem could resolve itself with no luck.

I have attached my diagnostic log including the error.

I have also looked through all of the similar issues on the forums; it seems none provide real solutions to this issue but rather most users seem to have their problem resolved by a back-end change.

[James.Youmatz]

Hi @tommyrennscot ,

Let me get this fixed for you - will report back once done.

Thanks,

[James.Youmatz]

Hi @tommyrennscot ,

Can you try restarting Fusion and creating a new project.

Thanks

[tommyrennscot]

Still no luck.

[James.Youmatz]

Hi @tommyrennscot ,

Sorry for the confusion. Can you restart Fusion and try now?

Thanks,

[tommyrennscot]

Still no good. Tried to reboot computer as well. Attaching log.

[James.Youmatz]

Hi @tommyrennscot ,

Just saw this. Still happening as of today? If so - let's get you upgraded to Fusion Team, which I think will end up working pretty well! To do that - follow this link here to create a team, and migrate over any existing data to the team hub. Then in Fusion, you can switch to the Team Hub to access it.

Thanks,

[tommyrennscot]

I am able to create new projects today. Thank you!