Problem with updating and error at startup (related?)

Problem with updating and error at startup (related?)

mati_zag
Observer Observer
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Message 1 of 3

Problem with updating and error at startup (related?)

mati_zag
Observer
Observer

Hello, the update percentage is still at 0 and I can't do anything about it, restarting the memory clearing program didn't help. Win10, newest update instaled.
When starting the program, an error appears: it is not the whole file (it is impossible to copy more). 😑

 

3 x AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FluidDynamicsExt/SimFluidDynamicsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/InjectionMoldingExt/InjectionMoldingUI10.dll

2 x AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/LinearStaticStressExt/SimLinearStaticStressUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/ThermalSteadyExt/SimThermalSteadyUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/ThermalStressExt/SimThermalStressUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/FEACSObjectsExt/SimFEACSObjectsUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/SimPostProcessingUI10.dll

AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Simulation/Extensions/ThermalTransientExt/SimThermalTransientUI10.dll

2 x AddIn: Cannot load Dll - Nie można wczytać dodatku w ...Applications/Animation/NaAnimation10.dll

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Message 2 of 3

RajkumarIlanchelian
Autodesk
Autodesk

@mati_zag 

1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 3

mati_zag
Observer
Observer

Hello, I managed to solve it in a slightly different way.
The installation from the new installer showed an error.
By the error code, it was possible to determine that the media extendet packet was missing.
After installation and restarting the computer, the update went smoothly

It's a pity that no one thought to add an error code during the update...

Thanks