I have a serious problem with my personal license, and it has me very worried since I have been struggling for several days and I cannot find a solution, I do not know if the root of the problem comes with the implementation of the team hub status that was enabled in my account, when obviously I do not have or belong to any type of work team, I am simply doing some simple projects for 3d printing which is what I am passionate about, although the program shows that my license is about to expire that I renew my personal license, when trying to do so I have only had problems and it has been impossible for me to communicate with someone from support, starting with the AI that becomes completely useless for this function and seeing myself cycled in the same problem over and over again
I attach some screenshots of the problem that does not allow me to perform any action, I do not know if there is a way to exit that team hub and return to how it was at the beginning, simply my personal account, because this change has only brought me problems and I fear losing access to my projects, since they have taken me time and effort to complete them and I do not want to lose them just as I do not want to lose access to my account
As you can see, when I enter the link to renew the license, only this message appears, when obviously I do not belong to any type of work group and in that team hub only my linked account exists. I do not know how to solve the problem or how to contact support directly because I no longer know what to do or how to get help.
