Please help check why it cannot be installed

Please help check why it cannot be installed

ciliu
Participant Participant
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Message 1 of 2

Please help check why it cannot be installed

ciliu
Participant
Participant

Please help check the erro message.

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225 Views
1 Reply
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Message 2 of 2

RajkumarIlanchelian
Autodesk
Autodesk

@ciliu Its likely you have an older Installer. Can you please try the below? 

1. Make sure that Fusion installer is not running in task manager
2. Go to C:\Users\user\AppData\Local\ Autodesk\DELETE the following folders – Webdeploy,Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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