No objects on render window

[diegoEQC2Q]

When I select the render window there are no objects. If I use the canvas render or the normal render the objects render as they should.

The app is updated to the latest version and it has been happening for 2-3 weeks in a Mac mini M2 Pro and a MacBook Air M4.

Thanks 😉

[lauri_barnhart]

Welcome to the community, @diegoEQC2Q.

Hope you are well. Would you be willing to provide some additional information such as your product version? Any additional information you can provide would be greatly appreciated.

Thanks,

[diegoEQC2Q]

Hi 🙂

Here is the info:

Fusion 2705.1.25 arm64 [Native]
Plano activo: Personal
macOS 27.0.1 (26A434) on Mac16,13

It happens with some projects, but with others the render works fine.

Thanks 🙂

[RajkumarIlanchelian]

@diegoEQC2Q I this happening on all our designs? If you go to display settings and environment and change it does that help? 

[diegoEQC2Q]

It happens with some projects, but with others the render works fine. There is no setting I can change to make it visible, I have tried everything.

I attach a project with the issue.

[lauri_barnhart]

Hi @RajkumarIlanchelian - tagging you to see if the information provided by diegoEQC2Q helps resolve his question. 

Thanks for any input you can provide.

[RajkumarIlanchelian]

@diegoEQC2Q I used the design that you attached and I am not seeing the same issue on my side. It's likely one of the setting either in preferences or somewhere that we are missing to identify. Do you have dark mode on? When you go into Preferences - General - Render what are your settings? 

[RajkumarIlanchelian]

@lance.carocci Any thoughts on what settings might cause this? 

[lance.carocci]

Since we can see the selection glow of objects in the render canvas, that suggests to me that it's less of a graphics issue and perhaps more related to the data model. I'll ask around!

[diegoEQC2Q]

Well, you are not going to believe it. I found the issue...

I was changing the language to "English | English" so I could take some screenshots for you of the preferences page. Guess what, now works. So the issue is with the "Spanish | Español" language. Switching back to "Spanish" makes it invisible again.

[lauri_barnhart]

Hello, @diegoEQC2Q.

Hope you are well. If I'm reading your reply correctly, your question has been resolved. Would you be willing to mark your reply as the 'Accept Solution' by clicking on the button on your reply?

Thanks,

[diegoEQC2Q]

Hi there, it's not resolved. The issue happens when the "Spanish | Español" language is in use. That needs a fix.

[diegoEQC2Q]

Hi there 🙂

any news on the fix?

[lance.carocci]

Hi @diegoEQC2Q,

We are struggling to reproduce this issue on our end. Could you please attach diagnostic logs for the Spanish client session? Additionally, please try updating to the latest release, as it formally supports macOS 27.

[diegoEQC2Q]

The app is updated to the latest release. It should be easy to replicate the issue as I have the same bug with two different devices as I said (M2 Pro and M4).

[Información de GPU]
Dispositivo GPU: Apple M4
Memoria RAM de GPU: 12124 MB
API del controlador GPU: Metal

[Parámetros de efectos gráficos]
Utilizar gráficos de alta resolución: Activar
Anti-aliasing: Desactivar
Oclusión ambiental: Desactivar
Sombra de objeto: Desactivar
Sombra en el suelo: Desactivar
Reflejo en el suelo: Desactivar
Estilo de visualización de selección: Simple
Efecto de transparencia: Mejor rendimiento

[lance.carocci]

We are investigating an issue related to using Render while Section View Analysis is enabled. It will require a patch, but the exact release has not yet been established.

[diegoEQC2Q]

Mmm... how do I know if that is my issue? How can I disable that?

[lance.carocci]

The Analysis folder in the component browser contains any existing section views - expand this to see if any are enabled.

[diegoEQC2Q]

Yeah, that was the issue. I hope it gets fixed soon 🙂