my custom descriptions, names and number parts on my designs components properties got lost on the update of may 15 2026

my custom descriptions, names and number parts on my designs components properties got lost on the update of may 15 2026

danielolveraalvarez
Participant Participant
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Message 1 of 62

my custom descriptions, names and number parts on my designs components properties got lost on the update of may 15 2026

danielolveraalvarez
Participant
Participant

Hello, with the May 15th, 2026 update for autodesk fusion 360, the custom properties I had created for my components were lost, and on top of that, they are now locked as read-only, so I cannot update or edit them anymore.

This is a huge problem because I have hundreds of files with thousands of properties that I can no longer access or even attempt to fill in again.

I have tried every solution suggested by the assistant included in the software, and none of them worked (trying to change the properties from the Autodesk Web Hub, switching the design to the new hybrid type, changing the part number of the main component, checking that no component is derived or linked). Nothing works, and I cannot find a way to fix this.

I am in crisis mode.

5,935 Views
61 Replies
Replies (61)
Message 21 of 62

jvaraXBLC3
Participant
Participant

I'm still having the same problem and i´m working on hibryd design 

 

Message 22 of 62

jvaraXBLC3
Participant
Participant

jvaraXBLC3_0-1781639272096.png

 

"Everything was working perfectly, but now, for some reason, I can't add or edit any components."

Message 23 of 62

emily.caulfield
Community Manager
Community Manager

Hello all, just to give an update. A fix is being worked on right now and should hopefully be available soon. 


Emily Caulfield
Senior Customer Advocacy Manager - Data and Process



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Message 24 of 62

JTNIX-ASC
Explorer
Explorer

Same issues at our company...   All of our parts were assigned custom properties and part numbers, now when these are inserted into new drawings and links broken so the part can be modified (extrusions) all custom properties are lost....  this has never happened before the last update. 

Message 25 of 62

tecnico
Contributor
Contributor

Same here, I'm really INCAZZATO.

Message 26 of 62

tecnico
Contributor
Contributor

TODAY I RISKED PRODUCING A BOM WITH INCORRECT MEASUREMENTS. THIS IS UNACCEPTABLE FOR PROFESSIONAL SOFTWARE.

Message 27 of 62

tecnico
Contributor
Contributor

I WOULD HAVE MADE THE BOUNDING BOX DATA EVEN LESS ACCESSIBLE

Message 28 of 62

tecnico
Contributor
Contributor

I've watched Fusion grow over the years; it's adapted so well to my needs that I've always forgiven its limitations and flaws.
But this latest update has made it unusable for me.
Incorrect bills of materials, component descriptions that have disappeared or changed for no apparent reason.
Unacceptable wait times for property changes.
I'm shocked.
Right now, I see no other solution than to look for another software to migrate to.
(translated with Google)

Message 29 of 62

jvaraXBLC3
Participant
Participant

jvaraXBLC3_0-1781809253255.png

jvaraXBLC3_1-1781809346431.png

Why is the information repeating when the names in my model are different? I already checked the properties, and they have the exact names shown in the model images.

 

 

Message 30 of 62

Stephen_Michaud
Contributor
Contributor

@emily.caulfield Good morning. Any updates on this? I had hoped we would we at the very least be seeing a monthly update this July that fixed this but we're now over a month in and I still can't use the features I'm paying thousands of dollars a year for.

Message 31 of 62

danielolveraalvarez
Participant
Participant

Hi @emily.caulfield do you have a way to know if there has been any progress on this matter?, we´ve been waiting for an update but it´s been a long time now and we still have many design files we are avoiding to use until we have some solution.

 

Thanks in advance.

Message 32 of 62

JLawlor_Xepot
Participant
Participant

I have the same problem.  I cannot edit the description on component parts?  Says I do not have permission or it says its read only.

I dont see where to manage the shared part number thing.  It shows me the icon that says its part of a group, what group?  I didnt group anything.

Message 33 of 62

Stephen_Michaud
Contributor
Contributor

July update is here and installed. Still not fixed. This is unacceptable.

Message 34 of 62

tarmo.tomson5FMFM
Explorer
Explorer

As i understand, this is still not fixed?

Message 35 of 62

JTNIX-ASC
Explorer
Explorer

I have a support ticket in with AutoDesk and have been coordinating with our account reps and this has been placed at the highest priority level.  

Message 36 of 62

hettematechniek
Contributor
Contributor

It should be nice if autodesk keeps us informed, we have a very big lack on performance for 2 months, this is a very big issu that seems to be done nothing about.

I refered several times to case 25958578, so autodesk please do your job and listen to your customers, I've got no more patience.

Message 37 of 62

Closed-Loop-Bot
Autodesk
Autodesk
Thanks for bringing this to our attention. We're investigating the issue, and you can reference ticket FUS-249408 when communicating with Autodesk to find out more. Once the status of this will change, there will be a follow-up forum post made.
Message 38 of 62

tarmo.tomson5FMFM
Explorer
Explorer

Had a call with support, a sort-fo workaround:
Export the model, create new folder in fusion, upload it there and open

At the moment i can work with my file that way, i don't know how long, but i hope, that i can send it to manufacturing before it blows up again...

 

Message 39 of 62

stiller.design
Collaborator
Collaborator

 

 

 

I will try to stay calm and polite. but THIS situation caused me and my team a lot of headaches:

- suddendly I get old PART NAMES in my BOM

- I have to resave the files and edit EACH file manually to have the correct part name

- sometimes I can't even edit the Part name / number even I CREATED the PART and have the highest admin rights

- there is no help or information from AUTODESK

 

WE WANT A PREDICTABLE PRODUCT AND NOT BETA TESTING some nonfunctional stuff

PLEASE FIX AUTODESK!!!

@emily.caulfield 

2026-07-20_15h39_21.png

 

2026-07-20_21h03_53.png

 

2026-07-20_15h23_36.png

 

Message 40 of 62

emily.caulfield
Community Manager
Community Manager

Hello all, apologies for the delay in responding. I have a feeling that this thread has brought in a blend of a few different issues and I wanted to provide a bit more information to see if this helps anyone.

 

We are in the process of updating all hubs to the new collaborative editing experience. This brings with it a number of features and functionality that essentially brings Fusion into the modern age when it comes to data management and there is no going back. Of course, there is still a lot of work to do, and we have also realized that this has exposed workflows that customers have used for years that did not conform to our "intended" workflows, leaving all of you in a significant lurch.

 

I think the main issue seen after the update is caused by shared part numbers (SPN). When a hub is updated to collaborative editing, it searches through the hub and groups together all designs that have the same part number (including ones still in recycle bins). Unfortunately, this has grouped together designs completely unrelated to each other, especially since the part numbers used to default to match the part name and it was often the case that parts were just named Component1, Component2, etc. The "primary" part in the group is what manages the properties for all other "secondary" parts in the group. BOMs and drawings also reference the primary part, which is why those two things have suddenly changed. Further, when creating the groups, the oldest design (based on creation date) is designated as the primary, and it could be the case that the primary is in the recycle bin. As a result, properties cannot be changed while it's in there.

 

We already have a tool in the hub administration to separate shared part numbers, restoring each part back to its original state. This should help address incorrect BOMs and parts lists in drawings. We are also working to expand this to work on SPNs in bulk and give you a complete view of all SPNs in your hub. Please give this tool a go and let us know if that has solved anything. 

 

ps. I have also poked our dev team regarding the other issues here so hopefully I can find an answer soon.


Emily Caulfield
Senior Customer Advocacy Manager - Data and Process



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