Merging two account Tinkercad

[nicoli_silvia]

I need Fusion to render my students works, but Fusion works only on my tinkercad account not official (with the login data of Autodesk log), how can I merge my two tinkercad account?

[Phil.E · Accepted solution]

Hello,

Just to confirm, do you have an educational Tinkercad account?

[nicoli_silvia]

yes I have an educational account

[nicoli_silvia]

I log my educational account with google, but to find my fusion team I have to log with the same data of my autodesk account: the email is the same in both account, but the accounts are different.

[nicoli_silvia]

yes I have an educational account

[Phil.E]

Any Tinkercad login should also login to Fusion. The Autodesk licensing system doesn't allow separate licenses with the same email address. Can you PM me your information so I can look into it?

[thilo_deussen]

Hi, I try to login to Tinkercad with my Autodesk-Account, but I am stuck in a login loop. Restarting/allowing all cookies doesn't help. It recognizes my account and password and then sends me back to the login page instead to Tinkercad as I would expect...

[Phil.E]

@thilo_deussen Since you have a commercial trial account, your best bet is to contact customer support. 

https://www.autodesk.com/support/contact-support