Learning panel blank

Learning panel blank

Anonymous
Not applicable
6,817 Views
24 Replies
Message 1 of 25

Learning panel blank

Anonymous
Not applicable

Hi, I've noticed that my learning panel is always blank.

On tutorials I've seen other people's Fusion software showing contextual help info in that panel.

I've tried it on two different computers in case it was some graphics glitch (one with an integrated Intel, and the other with a Quadro), and same on both.

 

peter_goodman_0-1601223314146.png

 

Do I need to change some setting to get anything to show in that panel?

Thanks, Pete.

Accepted solutions (2)
6,818 Views
24 Replies
Replies (24)
Message 21 of 25

Richie_B
Enthusiast
Enthusiast

mr.matoh

 

Thanks for the suggestion, however I have both checked with no change in the problem

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Message 22 of 25

matthew.nichols
Alumni
Alumni

@Richie_B 
Just wondering…did you restart fusion after clearing the cache?

If you did then I will reach out in a DM.



Matthew Nichols
Adoption Specialist - MFG
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Message 23 of 25

Richie_B
Enthusiast
Enthusiast

Hi matthew

I did a restart after every change I made yesterday with no joy, however I have returned to my computer today and it seems the internet goblins have been hard at work because everything is working fine this morning so happy days!

 

thanks for all your suggestions everyone 

 

Message 24 of 25

mododys
Observer
Observer

Hï, I have a similar problem but I found an unlikely solution, which might help developers fix it.

I have a second screen connected to my laptop, which runs Windows 11 its a MacBook Pro 13" 2017 don't laugh cad programs don't do me favors.

When Fusion 360 is opened and the second display is connected the learning panel is blank and stays blank when I click any command. 

Now when I disconnect the second display and open the app the learning panel works just fine (except for some title text scaling weirdly). 

Hope it helps 😊.

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Message 25 of 25

nico_markart
Explorer
Explorer

Hi, after allowing to collect all my data the "Guidance" and "My learning" tabs at least work, but "Get started" is still blank. 
EDIT: FOR SOME REASON SOME MINUTES AFTER WRITING THIS THE GET STARTED TAB WAS POPULATED!! 

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