Internal CAM kernel error. Please report through your support channel.

[a.s.chernysh]

Adaptive Clearing strategy - not working. After last update.

Error: Internal CAM kernel error. Please report through your support channel.

Debug: Autodesk CAM Kernel 2.1.4 (2bc426f7) x64 STABLE vs2017 2bc426f7c002d3e72e745d4fb8c4c13c15c36eb3 2020/03/26 23:00

Exception in creating subprocess.Popen object: 'ascii' codec can't encode characters in position 9-15: ordinal not in range(128)

Traceback (most recent call last):

File "lib\roughsteel\CoreRougher.py", line 242, in StartWorkZLProc

File "lib\subprocess.py", line 543, in __init__

File "lib\subprocess.py", line 706, in _execute_child

UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-15: ordinal not in range(128)

[a.s.chernysh]

And my English is not as good as I would like, so I will once again describe the essence of what happened - after the last update of the program, the 2D Adaptive Clearing was no longer calculated. The error log is specified above.

[Anonymous]

Please, let me know if they fix you the issue I have the same!! 

[a.s.chernysh · Accepted solution]

Good afternoon!

You not only need to change the Windows user name, but also rename the profile.

I.e. after the last update of Fusion, there was an error related to paths in Cyrillic - or not ascii encoding at all...

For example, I solved the problem this way - I changed the user name, then renamed the Windows profile folder name - and tweaked the configuration file of the Fusion startup a little.

You can easily find how to rename the Windows user profile folder in Google.