Hub Configuration has failed

[vkalashnikava]

Hi. I just installed Fusion 360 for the first time (free/non-commercial version) and I was getting ""Hub is being configured" message on log in for hours. Now it changed to "Hub Configuration has failed".

[RajkumarIlanchelian]

@vkalashnikava Thank you for reporting. We are working to resolve this issue. 

[maxC4R6S]

I am experiencing this issue, too.

[pilafTKDGD]

I am experiencing this issue, too.

[rychowdh2027]

I am experiencing this issue as well

[ajMGMQ]

I am experiencing this as well.

[alyleRNPJV]

I am also experiencing this issue.

[luanda]

I am experiencing the same issue

[RajkumarIlanchelian]

We are working to correct all the impacted accounts. If you can send me the email IDs that you used to create the account I can look into how to get the account fixed faster. Thank you and sorry for the inconvenience!

[jennifermich1]

I'm also having this issue.

[Ruger8028]

I am also having this issue. Even made a new account thinking it was a problem with my very old account, but that also did not work.

[liljohnny]

Could not login at all, with same issue hub configuration has fail.

[piotradamorchowski]

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@RajkumarIlanchelian wrote:

We are working to correct all the impacted accounts. If you can send me the email IDs that you used to create the account I can look into how to get the account fixed faster. Thank you and sorry for the inconvenience!

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BS. Why do you need his email if you rectified the issue? Why do you need his ID? Are you removing bugs manually for every single user? This looks like a pathetic attempt at damage control to me. 

[spencer_leo_]

Hi, this is happening on my account also.  Can you please rectify this?

[nikuskor]

The same issue has occurred and I am unable to log in. Can you fix it?

[jxthao2020436FC]

I am also having this issue. Could you fix this problem ASAP?

[2120230496]

me too. seems like a new problem for them. sad

[RajkumarIlanchelian]

@2120230496 @vkalashnikava @jxthao2020436FC @nikuskor @spencer_leo_ This was an issue early today but we have addressed the issue. However for accounts in this state we are still working to address them. It's taking more time than we anticipated. IF you can direct message me your email ID, I can see if we can apply the fix to your account sooner. 

[luanda]

[email protected]

[maxC4R6S]

Hi,

I'm experiencing this issue with my [email protected] account.