Fusion 360 subscription expired but I auto renewed. I NEED TO WORK RIGHT NOW

Fusion 360 subscription expired but I auto renewed. I NEED TO WORK RIGHT NOW

FrodoLoggins
Advisor Advisor
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Message 1 of 4

Fusion 360 subscription expired but I auto renewed. I NEED TO WORK RIGHT NOW

FrodoLoggins
Advisor
Advisor

Screen Shot 2021-10-20 at 8.11.00 AM.png

 

Screen Shot 2021-10-20 at 8.09.07 AM.png

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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1,057 Views
3 Replies
Replies (3)
Message 2 of 4

James.Youmatz
Autodesk Support
Autodesk Support

Hi @FrodoLoggins ,

 

Just to check are you still seeing the "Term Expired" message? I just dug into your account, and I can see the subscription as active in your account, and assigned to your secondary user in User Management. If you still see the message - does signing out of F360 and sign back in fix it? Let me know, and I'm happy to connect to see what might be going on.

 

Thanks,

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James Youmatz
General Adoption Manager | Informed Design

Message 3 of 4

FrodoLoggins
Advisor
Advisor

Yup still seeing this after restarting Fusion/logging in/out again. What do you need from me to connect to my mac?

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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Message 4 of 4

James.Youmatz
Autodesk Support
Autodesk Support
Accepted solution

Hey @FrodoLoggins ,

 

Can you shoot me an email at [email protected] so we can set up time. Can you also include in the email which email address you are logging into Fusion with? 

 

Thanks,

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Your question got successfully answered? Then just click on the 'Mark as solution' button.


James Youmatz
General Adoption Manager | Informed Design

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