fusion 360 problem start

fusion 360 problem start

Anonymous
Not applicable
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Message 1 of 3

fusion 360 problem start

Anonymous
Not applicable

fusion 360 problem start

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996 Views
2 Replies
Replies (2)
Message 2 of 3

paul.clauss
Alumni
Alumni

Hi @Anonymous

 

Thanks for posting! It looks like you are experiencing some issues when starting up Fusion 360.

 

Have you successfully completed the installation of Fusion 360? Is there a specific error message that you are receiving when opening the program? There are a few tips I have included below that could help you work through this behavior;

  • Please disable any antivirus/firewall softwares on your computer, as these can interfere with the normal operations of Fusion 360. You can learn more about network connectivity issues at this link.
  • Are your graphics drivers up-to-date? Out-of-date graphics drivers can cause a variety of issues with Fusion 360 - please ensure yours are the most current version available for your system.

If this does not help, it may be beneficial for me to have a look at your log files. If you are able to open Fusion 360 you can use the Diagnostic log files tool to gather and package them, and if you are unable to access Fusion please refer to this procedure to gather them manually. I look forward to hearing from you!  

Paul Clauss

Product Support Specialist




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Message 3 of 3

paul.clauss
Alumni
Alumni

Hi @Anonymous

 

I wanted to follow up to see if you were still experiencing issues - please let me know if you require assistance. I am happy to help!

Paul Clauss

Product Support Specialist




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