Fusion 360 desktop App, "Web browser not supported"

Fusion 360 desktop App, "Web browser not supported"

janne.lindqv1stNDNC6
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Message 1 of 6

Fusion 360 desktop App, "Web browser not supported"

janne.lindqv1stNDNC6
Participant
Participant

I got fusion 360 student and installed it yesterday. After installation, everything was going great and the login worked. Once I had logged in, is showed the autodesk logo for a little time and after that a screen with a red warning triangle and a blue button with no text. Nothing else.

 

When clicking the button, It briefly shows a screen that says "Browser not supported" and some type of options of supported browsers, (it is for a really short time, so hard to say exactly). Then it just goes back to the empty screen with warning triangle and blue button, etc.

 

I have tried restarting fusion 360, restarting my pc, Reinstalling fusion360, all with no success.  I have deleted the program for now, I'll install it back later. 

What could be the problem?

 

(if it helps, I'm on windows 10, and I have a GTX1660 Gpu).

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Message 2 of 6

jodom4
Community Manager
Community Manager

Hey janne.lindqv1stNDNC6,

Can you give this a try and let us know if it works? How to do a manual clean uninstall of Autodesk Fusion 360 ...


Jonathan Odom
Community Manager + Content Creator
Oregon, USA

Become an Autodesk Fusion Insider



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Message 3 of 6

janne.lindqv1stNDNC6
Participant
Participant
Hey! I tried installing fusion360 on my laptop today. When logging in, fusion360 warned that I have already one instance running on my desktop and basically shows that it has ran since the 8th day. Which is false, as I have completely uninstalled the program from my desktop.
After choosing sign out of that device, it again showed the red warning triangle and blank button (like on my desktop too), so clean install doesn't help.

I don't know what could be the problem. I mean, even on a completely different system it wont work.
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Message 4 of 6

janne.lindqv1stNDNC6
Participant
Participant

@jodom4 I attached some screenshots about this. I really have no clue what's happening.

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Message 5 of 6

janne.lindqv1stNDNC6
Participant
Participant
I forgot about fusion 360 completely for a while, now i tried installing it again. Again, same issue. (thought it would be fixed by now but no)
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Message 6 of 6

porkodi_autodesk
Autodesk
Autodesk

Please could you try now? The issue should be resolved. Please let us know if the issue still occurs.

 

Thank you!

Porkodi Nathan

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