Fusion 360 crashing when trying to open an exported generative Model.

[Anonymous]

Every time I try to open the exported model of generative design, Fusion 360 crashes.i have tried several times and the same thing happens. I have tried even with simpler modes by moving back the iterations and the result is the same. the screen suddenly freezes and the application status in the task manager shows 'Not Responding'. 

[leowarren34]

Hi @Anonymous,

What hardware are you running?

If you load task manager when opening a generative model, do you see any peaks in the performance tab?

[rishabh.bisht · Accepted solution]

Hey @Anonymous ,

I'm sorry to hear that you are facing the aforementioned crash. I hope you were getting crash error dialog whenever Fusion crashed.

Could you please help share:
- Fusion account's email address : This can help me take a look and analyze the crash error reports sent from your account.

- The model which is causing crash on open : This can help me reproduce the crash and debug. 

Please feel free to send the above over a direct message if you don't want to share them publicly in this thread. 

Thanks!

[Anonymous]

Thank you for replying but I solved the problem by reinstalling fusion 360.

did the same setup again and exported the study and it worked.

Thank you once again.

[Anonymous]

intel i5-8300H @2.30GHz

NVIDIA GeForce GTX 1050Ti

I solved the problem by reinstalling the program. Thank you for replying.