Fusion 360 crashing at launch after update

[Anonymous]

I since the newest update on November 5th, Fusion 360 crashes at launch after giving a nondescript error message. I have tried everything recommended by the AI chat client, clearing my cache, resetting Fusion via the service utility, uninstalling and reinstalling, I have no network connectivity issues (VPNs or what not) no firewall or antivirus interfering. I have tried to delete files in my profile through the web portal to free up space, but there is only one file there. Additionally, it now takes a while for Fusion to even load despite the resets and uninstalls. The takes a while “loading additional modules” In looking at a similar post from earlier this year, it looks like (because I was maxed out on editable docs(?)) my profile has been corrupted. So I need to delete and start a new profile(?). Thank you for any help you can provide.

[RajkumarIlanchelian]

@Anonymous @Can you please me what version of Fusion you are on? 

Also you can DM me your email id used for Fusion or you can post the report ID that you got when you submitted your crash report that could be helpful. 

[heather_tracy]

Hi @Anonymous,

I wanted to check in and see if you saw @RajkumarIlanchelian's follow up questions and you still needed assistance, or if you found a solution to your question already? Please share any available screenshots or screen recordings so the community can assist you further.

All the best,

Heather | Community Manager

[Anonymous · Accepted solution]

Thank you for your responses. I ended up just deleting my account becasue it was un-usable in Fusion 360. It had somehow been corrupted due to the update. I have created a new account that works but my old one is useless other than responding to this post. I am frustrasted about the whole experience because I lost work due to the error. I have only recovered my account to respond to this point. Again thank you for the responses though.