Fusion 360 Crashing after last update

Fusion 360 Crashing after last update

suchomel73BWS
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Fusion 360 Crashing after last update

suchomel73BWS
Community Visitor
Community Visitor

After last update performed on 18/08/2025 fusion started crashing on qt dll libraries. Suggested solution was reinstalling which I have done. After downloading current installer the installation will crash as well with the following errors in log file:

 

2025-08-19 10:34:24,102 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: new launch icon: C:\Users\skorpik\AppData\Local\Autodesk\webdeploy\production\6a0c9611291d45bb9226980209917c3d\Fusion360.ico
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: original name: Autodesk Fusion
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: stream name: production
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: new name: Autodesk Fusion
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: original launch icon: C:\Users\skorpik\AppData\Local\Autodesk\webdeploy\production\6a0c9611291d45bb9226980209917c3d\Fusion360.ico Fusion360.ico
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.windows.platform - INFO :: new launch icon: C:\Users\skorpik\AppData\Local\Autodesk\webdeploy\production\6a0c9611291d45bb9226980209917c3d\Fusion360.ico
2025-08-19 10:34:24,156 - MainProcess(14976) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process.process - WARNING :: Exception processing tasks for a5752453513cb488fcb989dbb687e01d591bef37:
2025-08-19 10:34:24,187 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2025-08-19 10:34:24,188 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: MjMuMTk1LjI1MC45MA==
2025-08-19 10:34:24,188 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTAuMTUuMS4xMzA=
2025-08-19 10:34:24,234 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOiAgbnMxLmphbmV0DSwgQWRkcmVzczogIDEwLjE1LjEuMTY2DQ==
2025-08-19 10:34:24,234 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2025-08-19 10:34:24,234 - MainProcess(14976) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "R:\src\adsk\dls\streamer\process\process.py", line 1160, in execute
File "R:\src\adsk\dls\streamer\process\deploy_process.py", line 92, in execute_without_errorhandling
File "R:\src\adsk\dls\streamer\process\process.py", line 1091, in execute_without_errorhandling
File "R:\src\adsk\dls\streamer\process\process.py", line 909, in _config_app
File "R:\src\adsk\dls\streamer\process\process.py", line 1869, in _do_installation
File "R:\src\adsk\dls\streamer\process\process.py", line 1630, in wait_threads
File "E:\Jenkins\3P\PYTHON\3.9.6\WIN64_1\lib\concurrent\futures\thread.py", line 52, in run
File "R:\src\adsk\dls\streamer\process\process.py", line 1750, in execute_tasks
File "R:\src\adsk\dls\streamer\process\process.py", line 406, in _executetasks
File "R:\src\adsk\dls\streamer\windows\platform.py", line 343, in create_launch_items
File "R:\src\adsk\dls\streamer\windows\platform.py", line 443, in _manipulate_shortcuts
File "R:\src\adsk\dls\streamer\manifests.py", line 807, in walk_external_references
File "R:\src\adsk\dls\streamer\windows\platform.py", line 400, in __filevisitor
File "R:\src\adsk\dls\streamer\manifests.py", line 62, in __next__
File "R:\src\adsk\dls\streamer\manifests.py", line 44, in _manifestvalfor
File "R:\src\adsk\dls\streamer\manifests.py", line 239, in _process_template_value
File "R:\src\adsk\dls\streamer\utils.py", line 258, in __call__
File "E:\Jenkins\3P\PYTHON\3.9.6\WIN64_1\lib\string.py", line 121, in substitute
File "E:\Jenkins\3P\PYTHON\3.9.6\WIN64_1\lib\string.py", line 114, in convert
File "R:\src\adsk\dls\streamer\manifests.py", line 228, in __getitem__
File "R:\src\adsk\dls\streamer\configuration.py", line 782, in __getitem__
File "R:\src\adsk\dls\streamer\windows\platform.py", line 1996, in __getitem__
File "R:\src\adsk\dls\streamer\platform_base.py", line 104, in __getitem__
IndexError

-------------------------------------------------------------------------------

 

Now it cannot be uninstalled again as the installation is corrupted in some way. What should I try next ?

 

The system is Windows 10 on latest update , PC is HP Z workstation.

 

Thank you.

 

Best regards,

 

Martin

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Message 2 of 3

RajkumarIlanchelian
Autodesk
Autodesk

@suchomel73BWS Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 3

ChrisCWCBX
Observer
Observer

tried all those on mine, still have massive numbers of "Hang detected"

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