Fusion 360 API documentation pages frequently show 404 errors when refreshed

Fusion 360 API documentation pages frequently show 404 errors when refreshed

Julie_7
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Fusion 360 API documentation pages frequently show 404 errors when refreshed

Julie_7
Advocate
Advocate

Is there some kind of site maintenance in progress?

This has been happening for the last few days, but had not ever happened before and I have been using the same browser with the same extension to manage tab groups. (Firefox with Simple Tab Groups)

 

Here is an example.

Yesterday I was looking at documentation. I had switched to a different group of tabs which would cause the Fusion 360 group of tabs to be unloaded.

This morning I switched to the Fusion 360 group of tabs, and when I select any of the tabs open to a Fusion 360 API documentation page I get a 404 error.

Here is one URL that gives the error: https://help.autodesk.com/view/fusion360/ENU/?guid=GUID-431E0B2D-D700-47B4-8546-24A12DA52FF0

 

Julie_7_0-1707848657110.png

 

 

All the tabs for forum pages reload correctly. The blog pages also open correctly. Even some of the documentation pages such as (https://help.autodesk.com/view/fusion360/ENU/?guid=GUID-F9FD4A6D-C59F-4176-9003-CE04F7558CCC) open correctly. It seems to be limited to all the pages in the documentation related to the Fusion 360 programming API.

 

If I start at the main documentation https://help.autodesk.com/view/fusion360/ENU and then navigate back to the page in the API doc it will open correctly.

 

The page for the design object https://help.autodesk.com/view/fusion360/ENU/?guid=GUID-5e0f5e8e-0ec0-4ee7-b827-0ec8da882bee was giving me 404 errors when I tried to refresh. When I used the API column of the main documentation page to access the design object it opened correctly and the URL was the same.

I just refreshed the page and it is a 404 again.

I just tried to open it from

Julie_7_1-1707849920770.png

and it is 404 again.

 

I checked the Autodesk Health Dashboard and everything is green. That does not help though because none of the websites run by Autodesk are listed in the monitored systems.

 

Note: it would be very helpful if the dashboard had a way to filter the systems that a user might be of interest to any given user. For me as a Fusion 360 user I only care about Fusion 360, documentation, forums and account management.

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Julie_7
Advocate
Advocate
BTW, I never had this problem until the last week. In addition, it started after I upgraded from a personal license to a paid commercial license.
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